they don't even bother to call you to tell you your machine is ready. over two weeks went by and i had to call & ask if it was ready. my mom wanted to check if a stitching was working and he totally BLEW UP. he was madness. he started yelling while giving us crazy eyes...telling us they charge people $40 an hr per lesson on sewing machine handling. he said my mom didn't trust him and that was just plain dumb. i was so appalled. she just wanted to make sure it was working that her money was worth it. he was like PAID US FIRST! geez. then another customer comes in and he totally pretends to be nice, saying he help us carry the machine to the car and kept repeating thank you.
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