The fact that this dealership definitely remembers their long-time customers on a first name basis, provides thorough explanations model options, and carefully show the "how to" get familiar with new car workings has always impressed me.
Just purchased my 4th car in 5 yrs at Gladstone -- 2010 Prius IV. While I was hoping for a little higher value on my 2010 Corolla trade-in, at least the explanations and effort put forth to 'make the deal' yielded a positive experience.
It is the follow-up support and the quality service dept team that also 'brings me back'.
Thanks Duy, Sean, Tyson, and David, and the rest of the team.
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