I wanted to express my and Lil's appreciation of how you handled the undercoating of our new Honda Pilot.
As soon as I voiced a concern it was dealt with to our complete satisfaction, regardless of whether there was a basis for my concern. I don't remember having this level of positive attention with any other dealer or service center, so I was very pleasantly surprised with your service.
Feel free to use this email, or me, as a reference for your business and you may be certain that when talking about our new vehicle we will also be telling people about this.
Thanks again
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