We ordered two sets of windows ( five windows each ) back when company was Statewide and they were very professional and thorough in their presentation and installation. Have enjoyed a considerable savings in heating expenses and also rebates at tax time the year we installed. The second set of windows were slightly off measurement wise but ths was caught by the installation guys and brought to our attention promptly. Since they pried they themselves on having EXACT measurements before the windows are made , they made every effort to make temp adjustments until the replacements were ready and came back AHEAD of the proposed date to correct the minor adjustment ( ie we couldn't even tell the difference right away until they showed us and very easily could have let it slide if they were less than honest. ) The attention to detail they displayed was above and beyond what most companies would voluntarily give, and we are considering our next set of windows soon. Hoping that the reviews here are not indicative of the switch to PENGUIN as a change in business practices, but now wondering and will be very inquisitive with our next representative.
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