I love my 2009 Honda Civic and happy I purchased it at Bell Honda. As soon as I pulled up in front, two friendly,young men greeted me and opened the door. They asked me if I needed help. I explained that I had an appointment with Carl. They immediately offered to find him for me.
Carl was training a new sales person, Brandon. Together they helped me make a wise, financially sound decision. They answered all my questions in great detail. They repeated many times, that they wanted to help me find something that fit my budget. They made the sale all about me...not them!
They were polite, friendly, respectful and very professional. In fact, I found everyone in the facility to be good natured and made me feel welcome. Everyone I looked at smiled at me. They couldn't have been more amicable.
Derrick, the Financial Officer was very helpful in helping me get the best rate and explained the warranties in simple, easy to understand language.
I was most impressed that Carl and Brandon did not pressure me. No one likes a pushy, bossy car salesman and we have all experienced them. Believe me, if you go to Bell Honda, you will be in control. They will treat you like someone they have known. You won't get the feeling that you just represent a $ mark to them.
I also have confidence that I will get great service when I need it.
Carl took time to introduce me to the Manager. He took time from his busy schedule to thank me for visiting Bell Honda and for my business.
If you're looking for a great car and friendly, professional treatment, then you need to stop by Bell Honda at 701 W Bell Road. I guarantee you won't be disappointed! Tell them Shirley sent you and you couldn't believe she is amost 70 years old!
Happy, Safe Driving,
Shirley
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