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Queen City RipOffs !!!!!!!!!! - Review by Guest | Queen City Auto Rebuild, Inc

Queen City Auto Rebuild, Inc

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Queen City RipOffs !!!!!!!!!! 8/26/2009

Never go to Queen City... Overpriced and the employees have major attitudes. They talk down to women (my wife) and asked me (african american CEO) if I could afford their high priced services. I have never been so hurt in my life ..and I am black and 58 years old. I have a home on Mercer Island and run a company with 385 employees. This shop is 2-3 times the cost of other great shops and treats people very poorly and condescending. I will tell all the people I meet that have nice cars to stay away from this elitist, disgusting shop. If you patronize this shop...you will pay way too much and be treated as if you were scum. RipOffs and jerks!!!!! more
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Owner response
Owner response 9/10/2009
We felt compelled to respond to this latest posting on Judy’s Book “Queen City RipOffs”. As owners of Queen City Auto Rebuild Inc we want to assure everyone who reads this posting that this never happened. We do not know why someone would fabricate these claims against us in this way. We want everyone to know that we would never treat anyone as was described. We treat all customers with respect regardless of their race, color or economic background. All of our employees have been deeply hurt by this malicious posting. We are constantly working on making the repair and service experience at Queen City Auto Rebuild Inc as professional and pleasant as possible. We know that we sometimes fall short of that mark. We take that very seriously when it happens and do whatever we can to make things right for the customer. We will be investigating this posting as we consider it slander and will hold the person who sent it liable. If anyone has any knowledge of who did this please give us a call. Steve & David Bourgeois Owners 425-883-3300
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