Good: we took our dog to dr. v mmany time. we loved and trusted him. he is still a great dr. my dog was old and had to be put down. we understood that even though it was so hard.. Bad: why gia was being put down.a new assistant started asking my husband to sign papers in the middle of the procedure. we were told that would be done in another room at another time.. this is not the way it went down. in the middle of the procedure my husbank is filling out papers and doessnt check off what kind of cremation we would like. we were told that day someoone would call us a decuss price and my husband left. that was sat. on tues i called dr. vs office and i was told they only pick up on thur.. Improvements: again we we told we would talk about a price.. on fri my husband called and they said they cremated gia privately..omg we were shocked . with the economy we would have opted for a mass cremation and we explained that..over and over again they tried to say my husband said that was what we wanted... baloney.. we call dr v and explain we will take some of her ashes and guess what.. were told we said we didnt want the ashes. what a nightmare.. we call 20 times that one week and if we didnt want the ashes why. Other: are we calling.. now we have no ashes for our beloved dog because we didnt want to be taken advantage of at this terrible moment.. so please be careful
i dont want this to happen to anyone else its horrible..Cheryl Sessa.
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