The owner/trainer is extremely difficult to work with, intellectually rigid, and dismissive and insulting toward (human) students. Practices annoying hard-sell techniques to get you to spend as much up front as possible. Claims to train "positively" but relies heavily on isolation and, as another reviewer noted, deprivation. (This is called "negative punishment.") She's incapable of admitting mistakes; lashes out when questioned. Her own dogs are poorly socialized. We took puppy class, graduated with flying colors, and moved on to trainers who were more knowledgeable and more fun to work with.
The one useful thing is the set of handouts you get. Most of that information, however, can be found for free on line, however, on the websites of more accomplished operant-conditioning trainers like Shirley C..
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