Executive Summary: I've never had someone be so rude so quickly into a conversation.
My bag was delayed on United. I was going to bed, so I left a note for the driver to leave it at the front door. The next morning, the bag wasn't there, and I had a message to call Deputy Delivery Services.
When I called, I could hardly understand the man because of the noise on the other end. I asked him to repeat himself and he started right in with a condescending voice, as if I was wasting his time. "Did you check around the house? I would have checked around the house before I even called." He called the driver, and it turns out it was delivered to the wrong address. No apology from the dispatcher, although the driver actually called separately to apologize.
I rarely feel compelled to do things like this, but I filed a report with United, and posted here.
more