the service department at BMW of Manhattan is absolutely the worst. they do not stand behind their work and repair things without your consent AND then charge you an outrageous amount. mike and phil especially lie about what they're doing to your car and try to milk as much money out of you as possible. DO NOT, i repeat, DO NOT use BMW of Manhattan. they are absolutely the worst. crooked, dishonest and just all around bad people. save yourself the headache. i'm begging you.
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