After all these years of driving a 1993 Honda Accord EX, I decided it was time to buy another car. I did extensive research on the internet looking at various cars that I thought would meet my needs, would perform to the standards I expect, was priced right and most of all, I would be proud to own and drive. When looking at all these objectives, I always came back to a Honda.
I contacted five Honda dealerships in the Phoenix Tucson areas checking price, dealership history and service departments. On the Honda Website, I studied specification differences between the Accord models and built my “dream car” inside and out.
On February 11, I stopped at Bell Honda to test drive an Accord EX-L to make sure this was the best car for me. I was immediately greeted by Steffan Burris, Senior Sales Consultant, who was friendly, professional and extremely knowledgeable. He immediately realized I was a qualified buyer who did not need to be sold on the brand, but instead guided me through the process and made me feel as I was his number one priority. The dealership was well stocked with vehicles to choose from and I immediately narrowed the choice down to two vehicles. After test driving both cars, I could not decide between the two. Steffan took the incentive to present both cars sitting nose to nose so I could physically decide which was “my” car and the decision was made so much easier.
Steffan in advance, prepped Steven Turai, the Business Manager, regarding my loan requirements so he can immediately start the loan process to ensure I received the best loan for my needs. Steven was efficient, professional and knowledgeable which made the process go extremely fast. He explained thoroughly each step and answered every question until he was comfortable I understood the financial obligation I was undertaking.
Thank you Bell Honda for going the extra mile to ensure I am a satisfied customer.
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