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Terrible customer service - Review by Guest | Carters Childrens Wear

Carters Childrens Wear

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Terrible customer service 3/7/2009

I love the clothes and the prices, but don't ever try to return anything! My daughter received a pair of pajamas for Christmas that were identical to the ones she was wearing when she opened the gift (and which we had bought at this store). We tried to exchange the gift PJs for a different color and were refused because they hadn't been bought at that store. Never mind that the same PJs were hanging on the rack -- and that I didn't want money back but just an exchange! more
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