I called this office out of desperation for my daughter's condition and to seek advice. Before I could finish the lady hung up on me! I called back giving them the benefit of the doubt and a different lady answered. I explained that I think I got disconnected or got hung up on. No apology, no concern just wanted my name. She came across as completely uncaring. I didn't bother discussing the situation with her that is how unwelcome I felt. If you get treated like that before you even become a patient I can't imagine...no thanks, on to the next.
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