I live in California now, but if I were still in NOVA I wouldnt take my car anywhere else. I was actually just returning a U-Haul there, but the attentive customer service and warm attitude made me feel like if I were a customer, they would do WHATEVER it took to make it right. From offering me a cold drink on a very muggy day, painlessly checkeing me out of my Uhaul rental and then driving me to the metro station- this is truly one of the few places that still knows what it means to be good to their customers... and they didn't even get a penny from me. Wow wow wow
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