Good: Service, Commitment to customers. Improvements: none that i know of. Other: After living in New York for a year – you may know what that’s like—I’ve come to appreciate good service, and I’ve vowed to repay it with a good word. One of your directors, Jerry Porras, literally wrote the book on why some companies outlast others. He and his co-author gave several reasons, but principally these companies thrived year after year because they were committed to long-term relationships with their customers...State Farm has at least one customer for life..
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