I've been a patient of Dr. Kim for over 2 years. Dr. Walker delivered my baby. I have found both of them to be highly competent, well-educated, and approachable. The nurses have always been highly professional and warm. While I would describe the experience once you're in the practice as excellent, making an appointment and especially getting access to a person (in a non-emergency) are a challenge. The phone system is complicated and you're often stuck leaving a message, which may or may not be returned on a timely basis. It is also very difficult to get an appointment when you're not pregnant. The office has confused my billing information on occasion. I hope they will improve their administrative side to meet the doctor's excellent qualifications.
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