This store has trouble keeping enough staff on hand during busy periods, and is nearly impossible to reach via telephone. The staff, while knowledgeable, sometimes will stop and answer phones while people are waiting...unfortunately this happens often, and I have walked out more than once due to this. And as for non-stocking parts, counter people do not have authority to stock check parts, and sometimes have to wait for management to call the warehouses. Once a great store, but needs new management badly.
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