Zena Day Spa & Nails

If I were you, I would not go in there. I used to Manage the Spa, and they will do everything to screw you over. they will lie, and tell you anything you want to hear just to get money from you. There needs to be a campaign to Stop this spa from continuing to move forward. It is a filthy pig pen, and I would not be surprised if you got some sort of infection or disease. Good Luck. Read all the bad experiences that are listed on this site. They bad is all true. Lorine says she is a nurse, but she is not. She really can't give you botox or Juviderm, because she is not licensed to do so. So anything could take place. Have fun if you decide to go in there. Pros: there are none Cons: They will cheat you out of everything you have. more

I have always struggled to find a great hairdresser who knows how to deal with crazy, curly, mixed kinda hair. I met Ken recently while on one of my business trips to LA and absolutely fell in love with the way he cuts hair. Not only did my hair look great immediately....but the proof is in how it grows out...and it is STILL fabulous! If you are ever in Culver City CA and need a great hair cut..curly haired folks...go to Zena's Day Spa on Sepulveda right off the 405 freeway at Culver! Pros: If you have extremely curly hair Cons: none more

I will undoubtedly say the place is beautiful, however, the facility alone couldn't rescue this place. Despite their ability to speak English, the women are rude. There is such a rushed feeling to all the services. Particularly when the owner is there. I once went in to get a facial as well as a mani and pedi, and once I saw another woman getting her facial, I decided against it. I asked the owner and she said I would have to wait, and I was in a hurry, so I said I would go else where. She began trying to rush the facial she was currently performing( which might I add, was in some tiny room. Im sure the poor woman could hear everything going on in the salon).I insisted that I didn't want it. Immediately the owner came to me and got in my face, asking what was wrong. She tried so persistently to convince me to get it there, but I wasn't having it. Then I got fed up and went to a different spa, which might i add, was wonderful. This is ideal if you like a noisy environment; someone who speaks your language to successfully pester you, when all you want is a silent manicure. Im not here to gossip, im here to relax. thanks but no thanks. I like my facials uninterrupted too. Why pay so much to come out feeling worse than when you went in? Oh yeah, and the positive reviews this place has received are obviously done by the business owners and employees. You should attempt not to be so redundant and obvious! pffft. Pros: facility Cons: service more

It was horrible and she damaged my face. She also promised so much and when it did not turn out right, she charged me $300 more to "fix" it and then didn't fix it. Her son was complaining and pulling on her arm the whole time she was poking me with the tattoo pen and she allowed it, resentful that she couldn't fix the color. I should have sued them. more

Although they may seem friendly these people care about nothing but making money. They do not properly sanitize there equipment, they don't care about keeping their clients safe. I have seen first hand them use a file on someone else and not throw it away to turn around and use the same file on the next person! This is against the law and they could get into a lot of trouble if they ever got reported!! I don't recommend anyone going to this place for any service! more

finally I went to a nail spa that the staff speak English and they understand what I want. they make me feel like family, we joke and laugh every time I go. marina is so funny that I love going to make my day happy, the service is very good and good prices. more

I admit, I want to be Barbie! I have been going to salons for the past 20 years for every king of procedure under the sun. Manicures, pedicures, full sets, waxing, facials, hair cuts and color. i almost never return to the same place because i am so picky that no one ever gets it right! About 8 months ago I was walking down the street and thought i'd give it a shot. I will never go to another salon again.Not only does everyone speak english, but they LISTEN to me.They have great prices, and now I actually feel like part of the family. THANX ZENA SPA for being the last great spa around!!!!! more

Even though there were places I could go that were much closer to where I live, I wanted to find an artist who had a lot of experience whom I could trust. After an extensive search I settled on Zena Day Spa. Permanent makeup is something that isn't easy to redo so I wanted to be choosy. I have to say, I am so very happy with the results and have had many compliments on the permanent makeup. I would recommend Zena Day Spa to anyone interested in getting a professional permanent makeup procedure done. more

Xena did my eyebrows and quoted me over the phone a price of $375. When I got there, she upped the price and told me to "trust her." If she messed up my color, she would re-do it for free. Well, it turned out gray when it was supposed to be an orange brown to match my hair. When I called her 6 weeks later for the re-touch, she told me it was $75. When I actually got to her salon, she doubled the price to $150. She also did not correct my color enough. It still looks gray. She also was screaming at employees while tatooing my face and would not wait for the anesthesia to take affect and it hurt so bad, I was in tears. If she only waited 5 minutes for the anesthesia, it would have been numb. But she was in a such a rush, she did not care about my pain. Cons: Awful more

Even tho I had booked my appt for a fill/pedicure/eyebrow wax with the owner I was told (along with a repeat customer) that we were not on the books. The environment was chaotic (hardly the calming/relaxing experience one would like) water was all over the floor where the owner had left the fridge defrosting. 2 hours later and I was done.All in all twice as long as it usually takes when I go to my normal salon. While I believe that Mia and Bebe are very competent, they were too rushed trying to accommodate all of us "walk-ins" and the end result left me with a bruise on my eyelid from a harried wax job. After speaking with Lorin (the owner)on the phone (she had left early) she accepted NO responsibility for my missing appointment and was not in the least regretful of a disappointing experience for a first time customer. From now on I will be going to HI-Lite Nails in the valley where I can rely on speedy/gracious and competent services. more

This place has a full array of services. Love to get my eye brows waxed and my lashes done here. The staff is very friendly and the cost is very reasonable. You won't be disappointed. more

I have been Visiting this spa for the past year and they are the best in all they do! The Facials are outstanding with immediate results! If you have not had a manicure or pedicure from them your really missing out. As to the other writer's you propably have not been to a real spa they cost WAY more then the Zena Spa. Not only are their prices reasonable but they have the best friendly, family like atmosphere you can't get any where else. So if your ready for a relaxing experience you can not get any where else you must visit The Zena Spa! Pros: Outstanding services and products, superb customer service skills Cons: traffic on Culver Blvd. more

I go to this shop for the past four month and I am very happy with there service, and I don?t like it when people just bad mouth a business. I don?t think you can please everyone but at least if you?re not happy you can complain to the manger or the supervisor and see what they would say if your not happy with there respond. Then you can bad mouth it. Since I love this store I told the owner about this promo deal and she had explain that They had a promotion company that sold some promotion certificate and the customer thought they will get everything for free because they paid $57.00 for 4 visits but this promotion only provide minimal trial service its not full service if the client want a full service they can pay the deference of the cost and if they don?t like, they can return it to the promo company. If you have the promotion package please read the bonus on the side before your service and see if this is for you. Other wise you can ask for marina miya or lorin they provide great service. more

Same bad experience as many others so I wasn't going to bother posting til I noted that the positive postings all read about the same (mentioning things like english speaking staff -- who cares? and how critics don't understand the promotional material) so obviously the owners are trying to pump up their ratings. I had the promo too. Had to bring it in with handwritten notes made by the staff to get even minimal service. Staff attemped upselling before I even said hello or made my appointment. Same painful bad manicure and ped and manicurist was eating a sandwich as he did my nails. Many other places nearby with much better service. Don't bother. Update: 4/4/09 less than one week after posting my negative review two glowing reviews magically appear on the same date? More proof that staff is falsely inflating ratings Pros: interesting decor Cons: terrible staff with poor skills more

the place is a rip off - they quoted me 2 different prices (and charged me highest of course) ... they act like they are gods gift to the spa business. I doubt if they sanitize - they could care less about their patrons. Pros: none Cons: everything more

Lorin, the owner, is very knowledgeable about many aspects of her salon. She can tell you anything you need to know about permanent makeup, laser hair removal, all types of options. She is an artist at heart, so you know that your permanent makeup will look good and last! She is very fair with pricing. She even made my eyelashes look longer and curl up without having to use fake ones. And the pricing was fair. She is friendly and makes you feel at home when you are at her salon. I highly recommend calling her up and setting up at least a consultation. I visit her regularly for my mani pedi as well. more

They had a woman give me a pedicure who had clearly never seen a foot before, she cut my toe and did a horrible job painting. I am not particularly assertive when it comes to these types of things but I had another woman at the salon repaint my nails and they were still horrible. Don't do it. more

I went there to do get a manicure and pedicure and got also a great facial I loved it she was great she helped met with my acne and my break out, I did not even feel the extraction , it was really great facial, not only that they did my eyelash extension and loved them they look so natural. And marina did my Brazilian wax that girl was amazing it took her 10 mints, I was in and out so fast her hand was amazing and boyfriend love it. this place is my favorite place. Finally there is nail spa with multi nationality and all staff speak great English you will love, love love it.. Pros: great service, great prices friendly staff, very very clean more

II have been going there for almost 3 month my nails are growing I did there nail hardener program this stuff really works my nails never grew this long in my life. I also got lazar hair removal and after 4 treatment in under my arm hair is gone. Also I got my eyebrows Perment make up and truly lorine is an artist she is very informative and she really knows her thing more

I got my eyeliner done by Lauren and she did an amazing job. That woman is very talented and has great coordination. I'd recommend her to anyone. more