Your Community Yellow Pages

?Your Community Yellow Pages? or YCYP, sold our company advertising in a home improvement magazine. YCYP shrunk the size of the magazine from 8? x 11? to 5? x 8? to that of a pamphlet without our knowledge. YCYP mailed to only 3 of the 4 areas we contracted for. YCYP invoiced for issues that were never mailed. YCYP missed mail dates and never informed us. YCYP deleted entire areas of distribution and never informed us. YCYP were erroneously paid and has not refunded the over payment. YCYP promised to correct the mistakes only when we filed a legal action against them. YCYP never followed up with corrective measures. YCYP attached our Vice President?s personal credit report 4 times for non-payment even though we?ve overpaid. YCYP owns the collections agency that did this. Keep in mind our company paid for issues that were never sent and we were due a refund. YCYP is nonresponsive and has many similar complaints filed against it on other sites. Our company spends over $800,000.00 per year in advertising and never once have we has such a negative experience with our advertising suppliers Pros: Sounded like a cheap form of advertising Cons: Cheated out of deposit & will not refund over payment. Owns it's own collection agency. more

As a owner of a local Riverside business for the past 22 years I have done business with 3 different books per year or 66 contracts with no problems. Then ""YOUR COMMUNITY YELLOW PAGES"" Temecula comes thru my front door. Problem #1 sales rep needs a deposite. A bit unusual but ok I give the deposite. To my surprise he's written the contract with NO DATE OF PUBLICATION. What is NORMALLY Billed monthly after the book comes out. They start billing immediately I have not even received an ad proof. When I got my proof, my company name was wrong this happened 3 times All the while this joke of a company has their in house bill collection Co. making threats to me. So I talk to the owner Tony Smart, I explain the problems he was very understanding of my concerns to prepay a company incapable of producing an error free ad proof plus the contract has no publication date and whats the deposite for if they're going to start billing right away.Tony Smart (owner) assures me he will get my ad error free and my bill will be monthly when the book comes out. This should have been the end of the story but due to an owner with no intigraty the in house bill collector (owned by YCYP) has put negative entries on my formerly excellent credit history and tony smart refuses to return or accept my calls and his billing dept tells me tony smart lied to me and to pay them. SORRY But I'm Not Paying Til I See This Book On The Street. With the many STUPID mistakes they made, and the promises owner Tony Smart made me that he won't honor this company will be out of business very soon. more