When I write this review I am referring to the Used Car Toyota area of the dealership. DO NOT PURCHASE A CAR FROM THIS DEALERSHIP. THEY WILL TAKE ADVANTAGE OF THEIR CUSTOMERS. The people working at this place should be ashamed of themselves. They take advantage of people that do not know what they are doing. They have this laid back mentality of being in the country and not knowing certain things about vehicles and that slimy little sales tactic did not work on me. I was assisting my mother in law to purchase a car. When she showed me the car I challenged the salesman (Jim) that what we were looking at was not a Prius V. The window sticker insisted that it was a Prius V. I looked in the glove compartment after the test drive and it had the original MSRP sticker and original sales price of the the car, etc. Yes I was correct, it was not a Prius V it was actually a Prius IV. When I called our sales guy out on this he said ""that is why there is a disclaimer at the bottom of the window sticker"". Therefore they could not be held liable if they sold you a car that was misrepresented. Anyways, the car originally sold for $27500 and they were trying to sell the car for $29991. How is that possible? Probably b/c they didn't think anyone would call them out on it and catch on to them 'misrepresenting' vehicles and selling vehicles that may not even be the actual vehicle that you wanthey present to you. For a certified Toyota dealership, they didn't know anything about what they were selling. I told our salesguy the only way we were going buy this car is if the price came down substantially. Not only because of the whole misrepresentation of the vehicle but also b/c the sticker price showed options and features on the car that actually were not even included (which were represented in window sticker price). He said that he's not budging eventhough I showed him the original sales price and the original MSRP for the vehicle. I then asked how much they were going to give my mother in law for her trade in and he said that ""that was never discussed"". Therefore we had to go inside to look at numbers. So our salesguy comes back and shows us a total price trade in and all at $29653. My mother in law told them on the phone that she wanted to pay $26k out the door. Jim even agreed that that is what she said over the phone. Jim kept saying that he can get us to this price but the fact of the matter was that they still were not budging on the price of the car that they misrepresented and were not even willing to negotiate to get my mother in law down to $26k. Not only was this my mother in law's second time at the dealership to look at the vehicle, but they knew what they could do and what they could not. This was a total waste of my time. Then when Jim came back to give us the news that a deal was not going to happen tonight he did not even sit down, and he said ""well it looks like we're not going to be able to make a deal"" and then he just walked away. He simply just walked away and that was it; so we just got up and left. Jim did not even have the courtesy to say ""I'm sorry for the car being misrepresented"" or ""I'm sorry we could not strike a deal"". He simply just walked away. LET ME REITERATE, DO NOT BUY ANYTHING FROM THIS DEALERSHIP. THEY TAKE ADVANTAGE OF PEOPLE AND HAVE NO COMMON COURTESY. THEY PLAY THIS NICE GUY WHEN THEY KNOW EXACTLY WHAT THEY ARE DOING. THEY ARE NOT ONLY IN THE BUSINESS OF SELLING CARS BUT ALSO TAKING ADVANTAGE OF PEOPLE. If you want to contact me about my experience you are more than welcome to. My email is laxjoker45@yahoo.co
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