World Trade Copiers is a very reliable company to do business with. They have friendly staff who communicate, respond to my questions and get me copier service on timely basis.
I recommend this company because of the level of customer service they provide me. In 2004 when we were upgrading our equipment they sold me a problematic copier. The machine was completely unreliable, it had jamming problems and consistent error codes. I complained and they answered. I was able to speak to ?the person in charge? who helped me get my equipment replaced by the manufacturer and provided me a replacement machine for the time being. Sure it wan't perfect but they helped me fix the difficult matters.
I have done business with World Trade Copiers for over 14 years and they have truly delivered! Besides this single event, which they claimed it was faulty machine produced was manufacturer, I rely on World Trade Copier?s service reliability and the fact they stand behind their word. When they promise they fulfill. Highly recommended.
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