World Gemological Services

When I got engaged I knew I wanted to buy my rings at World Gemological Services. My mother, sister and I all got our rings from Mike and we love them!!!! I recommend them highly for there upscale products and upscale service. THANK YOU! more

I'm no expert in Diamonds, but I do know customer service. In fact, I demand it from anyone I choose to do business with. The two people I dealt with here (Mike and Whitney) were above and beyond my expectations. I was refered to World Gemological by a friend. I actually put off calling because I was already busy with other apointments at other stores. My friend had told Mike about me and Mike actually called me! After two conversations, he narrowed down the selection to two stones. He offered to meet me after normal business hours at his store since I was driving up from San Diego. That meant alot to me. The two stones he told me about NOT ONLY exceeded my expectations (they were bigger, whiter, clearer, with a brilliant cut!), they were ALSO less expensive than the other stones I had looked at. So, I saved money, got a better quality stone and was given the best customer service, bar none. My wife absolutely loves her ring and I do to. After the wedding, I went back to visit them because I wanted to purchase earrings for my wife. Again, he offered to meet me late. This time, Whitney was there also and they had many sets for me to look at. After we narrowed down the choices based on my price range, I can't say I was very excited. Based on my reactions, Mike actually told me he didn't want to sell me anything that night because he could tell that I didn't really like any of them. Wow! For someone to turn down a sale because it's in the customers best interest is HUGE for me. Instead, we brainstormed and Mike and Whitney came up with a suggestion - that I get my wife a nice piece of jewelry on our Hawaiian vacation I was about to leave on. Whitney jumped on the computer and within 5 minutes, we picked out a white gold & diamond sandal pendant necklace...from a store in Hawaii. Mike jumped on the phone, checked availability, and put one on hold for me. WOW! He gave a sale to someone else! Oh, and my wife loved that too! I will be returning to World Gemological soon! Pros: Accommodating, friendly, customer service, plenty of choices, great value! Cons: None more

I've been a customer of World Gemological Services for years now. They're helpful customer service, fine craftsmanship, and level of knowledge, has never let me down. I have referred family and friends to them, who have also been very pleased with their work. A VERY trustworthy place I HIGHLY recommend. more

World Gemological Services is a great place to find wonderful, knowledgeable employees and get great deals on jewelry and jewelry appraisals. Their employees are extremely friendly and knowledgeable about the industry and always make the effort to help you understand what you are purchasing and what all of your options are. I have referred many of my friends to them and all of them are happy customers who have started referring their friends also. if you want a great customer service and to find exactly what you're looking for this is the place to go! more

I cant say enough good things about World Gemological services! The Customer service is outstanding, and the quality for the price is superb. I got in contact with them after several months of searching and visting many stores from san diego and La Jolla to newport. They gave me very detailed information on what to look for in a diamond (which i confirmed with a friend who is in the industry). Once i picked out a diamond style and price they found the perfect match for me. I am extremely happy with my purchase, and my wife gets compliments everywhere we go for the brilliance of the diamond. I would highly recommend World Gemological Services to anyone looking for a quality diamond. Pros: Quality, Customer Service, Price Cons: None more

I am very, very, very pleased with the service, quality and professionalism at World Gemological Services. I tried to buy some jewelry the day I went in to see them.......... but what happen? The owner told me to go out and check out other places FIRST! What a concept!!! I did my due diligence and then came back to get the surprise of the day. WHAT QUALITY vs PRICE!!! They are the BEST. I've told my friends of this hidden gem and they too are very very pleased. KEEP IT UP 'MIKE' - YOUR THE BEST. more

What is so great about these guys? My grilfriend has waited for these guys to sell jewelry for her for many many months. They won't even call her back! I even heard her friend say one of the guys really let her down on a deal.... a big money deal.... So my question is why does my girl... still like these guys so much? I know she is in the same biz, sort of... so maybe they are honest... but it bothers that she doesn't call them and tell them to get with it. Or that she doesn't tell her pals in the industry what these guys are doing? Does anyone know what is up with this company? Are they honest? Can they sell jewlery on consignment better that the rest, like my girl and all her friend say? or is she being brainwashed by some great looking guy with a good talk? Thank you more