Woodkrest Custom Homes Inc

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7757 Us Highway 70 Ste 102
Memphis, TN 38133

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(901) 385-0152
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Reviews
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Best

Good: We have bought 2 packages from Woodkrest and if we decide to move again our next home will also be a Woodkrest home. We were introduced to woodkrest by close friends that al...

Worst

We had WoodKrest design our home - they did do a nice job on that - HOWEVER - we were taken advantage from that point - overcharged for subpar materials (some we have never seen, ...

Watch Out! Don't give them money 4/16/2012

We had WoodKrest design our home - they did do a nice job on that - HOWEVER - we were taken advantage from that point - overcharged for subpar materials (some we have never seen, but paid for) - they act like they are the only purchaser of post and beam building materials in the USA and you can't buy them anywhere except from them (it all came from 84 Lumber) (WRONG - get them cheaper locally). We built our home ourselves - and over 4 years later - they still owe us about $10K - we'll never see it. If you have questions about this company - you can call us 740-967-0241 Pete and Kim Hill - WE DO NOT RECOMMEND USING WOODKREST. Nice people - but dishonest, and unreachable once they get all the money from you and are "supposed" to start delivering your building materials. Beware of doing business with them - it WILL happen to you too. more

don't give them money without detail 6/7/2011

Misrepresented products, missed deadlines, billigerant attitude and a set of prints that is not stamped for the state you will build in and cannot possibly be built to the plan provided. That's what I got for my $7500.00. Good luck, you'll need it. And, oh yes, they failed to even respond to the Tennessee Attorney Generals Inquiry. Check the records, the complaint was properly filed by me. more

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good experience 7/15/2010

In 2006 I started the design process with Woodkrest and had no problem with the dialog between us. They explained the process to me and I found it straight forward. Woodkrest accomodated me when I wanted changes and made helpful suggestions to smooth the way. I completed my project ( 1550 sqft prow front energy effecient ranch) in 2007 and couldn't be happier. more

Woodkrest Custom Homes Inc. 10/16/2009

How about refunding my money then WOODKREST? I only want my money back. That is only fair. You never showed me any plans... Just scribbles on a napkin. That does not constitute anything that would count as WORK. more

WOODKREST 10/15/2009

Good: We have bought 2 packages from Woodkrest and if we decide to move again our next home will also be a Woodkrest home. We were introduced to woodkrest by close friends that already had a Woodkrest home. We had been trying to design our home for 2-3 years with different designers without success. Within 2 months with Woodkrest, Bob Kress, had our plan on paper - we made a few changes but he was the first designer that listened to us. Both designsm packages, and comleted homes have exceeded our expectations.. Other: We highly recommend Woodkrest to anyone. We were able to build more home for less money.. more

Woodkrest office responce 7/23/2009

Deposits are recieved prior to drafting custom homes. That is a standard with quality establised companies. When a client desides to cancel their order the work has to be paid for and that is agreed upon in the agreement before they give Woodkrest the deposit. more

Woodkrest Custom Homes 9/7/2007

Please do yourself a huge favor and do not do business with Woodkrest Custom Homes Inc.Memphis, Tennessee. They are very unscrupulous. Especially do not try to be come a dealer. We found out way to late that they could not be trusted and wound up loosing our $5k deposit (refundable) dealer deposit that was made almost 2 years ago and requested to be returned in writing 1.5 yrs ago. They fabricated charges that were not true, missed delivery dates and did not hold to promises they made. Several people have been lied to and disapointed by this company. Unfortunately the TN department of commerce would not get involved because this was a dealership venture, not just a purchase. more

Woodkrest Custom Homes 3/4/2007

Woodkrest Custom Homes, Memphis Tenn. If you are thinking of doing business with a post & beam builder or supplier in Memphis Tennesee by the name of Woodkrest Custom Homes you need to call us first. Tom Hartsell VA 434-823-2135 We have not been happy with thier product or service during our process to build our retirement home. Important that you know the details We saw a previous post on Judy's book...unfortunately after we had committed our life savings. Thought we could compensate for their ineptness... We were wrong. We should have done more homework, should have taken the advice of the BBB, blogs, lawsuites etc. They attend many of the Log Home and Timber Home Trade Shows looking for customers. The principals are Bob Kress & Teresa Kress Woodkrest Custom Homes Inc. 7757 Hwy 70 Barlett, , TN 38112 or Woodkrest Custom Homes Inc. 3175 Johnson Ave Memphis TN 38112 Be Aware of the risk of doing business with these people and know what you're getting into. more

BE CAREFUL Don't Give Them Any $$ 9/23/2005

If you deal with these people be very careful. Their "contract" reads very funny. You may end up like us, and apparently others. I say others because if you look at their BBB report and look up past lawsuits it looks like we aren't the only one's mislead by these people. To make a long story short they have our $5,000 and we don't have a full set of house plans. Yes, we could have hired a lawyer and spent even more money but we aren't made out of money and they knew it. We filed all the reports, did what we could, these people are......well you decide. more
Owner response
Owner response 8/7/2009
We are sorry that things turned out the way they did. Woodkrest drew plans for your home and they were custom plans. Many hours were spent designing drawing and changing things about your plans that you folks wanted to improve on. We asked you over and over to sign the Woodkrest cancellation form and you refused. Your mother contacted woodkrest and the situation was explained to her and she said see understood why we needed the form signed.
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Additional information
  • Neighborhoods: Appling Lake, Bartlett
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