The floor we got from The Wood Floor Warehouse turned out great. The product is amazing. It's a beautiful, beautiful floor. We had a problem on my end thinking it wasn't the color we had picked out, which I later found out it was. I had to go in and talk to them and get it sorted out. That was on me, though, not them. They did everything we asked them to.
The customer service was good. There were a couple of instances where they told us they would get back to us by email and I double checked my wife's email and mine and couldn't find their reply. I can't guarantee that they didn't get back to us, but I can't say that they did.
I did the installation myself. I would refer them. Go and see what they've got. It took a little longer getting the floor after we ordered it than I thought was reasonable. It was total of about three weeks, but overall I was pretty satisfied with them.
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