I hired WNY Property Management to put reliable tenants in my home because I had had a horrible experience putting tenants in myself. First off, WNYPM charged me a huge up front fee. Then they took 10% each month. All WNYPM did was advertise in the newspaper for tenants. I could have done that. They put tenants in, that in 24 months were either late or there was no rent check for 11 of those months. The tenants were taken to eviction court, without my knowledge. The office never picks up the phone and the owner Kathy, takes days to answer your emails. There was never an explanation as to why the tenants were late.\r
They were supposed to have the tenants maintain the property. When I went to see my house(I live out of town), it looked like an abandoned house.\r
All WNYPM does is take your money and their cut and forget about you. Even when they send their monthly statement and forget to put your check in the envelope they charge YOU for postage to mail it.\r
An awful, awful experience. All you end up doing with WNYPM is pay them money and they do nothing to represent you as the landlord.
more