William Travis Jewelry

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S Estes Dr 400 D
Chapel Hill, NC 27516

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(919) 968-0011
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Jewelry

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Reviews
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Best

We were lucky enough to be referred to this gem (yes - pun intended) of a store through a previous, and I'm sure future, customer. My boyfriend and I searched and searched through...

Worst

my experience with this merchant was a disaster. having dreamed of a custom ring design for my fiance for many months, I had such hopes that this would be a wonderful way to exp...

Dream Come True! 4/26/2010

We were lucky enough to be referred to this gem (yes - pun intended) of a store through a previous, and I'm sure future, customer. My boyfriend and I searched and searched through all of the chain and online jewelry stores for a unique engagement ring. We wanted something that stood out from the crowd but would be classic enough to last our lifetime and hopefully be passed to future generations. I was fortunate enough to have a fourth generation diamond wedding band to use as the start for our piece, though you don't have to have any idea of what type of you would like going in. Travis and his staff will guide you through the design process. We purchased a green Richard Homer sapphire to use as the center stone. If you haven't seen his gem work you must stop by the store to see some of the pieces that have his stones set in them. Truly magical! Travis was able to use a bezel setting to set our sapphire as the centerpiece in the band by cutting it in half. You would never know that we combined an 80 year old piece with something completely new and modern. The ring is a visual seamless blend. One of our concerns before going to talk about a custom piece of jewelry was budget. We never thought we could afford a custom piece. Travis is able to work with nearly any budget to create a unique and special piece that you will love for a lifetime. I hope to add to my jewelry collection with another custom piece of jewelry sometime in the future! Thank you!!!! Pros: Unique, Stunning, Friendly Staff, Works W/ Any Budget Cons: Month Long Wait more

I got the ring of my dreams!! 7/6/2009

My fiance originally wanted to go to NYC to purchase my engagement ring, so that we could pick the stone, design, etc. I convinced him to look locally just to ""see what looks good on me"". Luckily we wandered onto William Travis Jewelry. Pros: friendly, knowledgeable staff; beautiful work more

My new favorite jeweler!! 6/29/2009

My fianc? and I recently moved to North Carolina from San Francisco. William Travis has confirmed that NC has everything we could want at the same caliber as (or, in regards to Williams Travis specifically, even higher than) SF. Pros: Customer service, ambiance, originality Cons: None! more

LOVE MY RING 6/24/2009

I LOVE my new ring. Since I walked into your store three years ago, I knew I wanted a William Travis piece of art. The moon and stars aligned and I was able to get my hands on my mother's engagement ring....I knew just what to do and who to call. You will never know how much this piece means to me on so many different levels. Thanks for giving me this wonderful heirloom. Susan Moore Pros: Artist more

A jewelry lover's dream! 9/17/2008

Buying our wedding rings from Travis was a wonderful experience. He listened to what we wanted and gave us great advice. William Travis has the coolest jewelry I have ever seen (and I shop a lot!). I even made a wish list for when my soon-to-be hubby needs to buy me a gift. He has strict instructions to talk to Travis first before buying me anything! Good news for me my fiance felt very comfortable there too. He liked Travis's honesty. Now that we found William Travis Jewelry, we won't go anywhere else again. Pros: Everything about this place Cons: I don't live that close to Chapel Hill more

very poor attitude - avoid this place 2/25/2008

my experience with this merchant was a disaster. having dreamed of a custom ring design for my fiance for many months, I had such hopes that this would be a wonderful way to express my feelings for her. Pros: ambience Cons: poor follow through, bad attitude more

Unique designs and exceptional customer service 1/4/2008

Last year my boyfriend of 10 years and I decided that it was time to take the plunge and get engaged. We begin looking at jewelry stores around the triangle, including several independent designers and were not very excited about any of the rings/settings that we were finding. I knew I wanted something out of the ordinary, but that would stand the test of time in terms of quality, style, and design. Eventually we made it in to William Travis Jewelry, and we were blown away! Immediately I fell in love with a beautiful dome bezel set sapphire ring, but we really wanted a yellow diamond as the center stone. Within days Travis had brought in several stones for us to choose from, and when those were not exactly what we wanted, he tried again. The diamond we selected was absolutely gorgeous, and the ring was completed in just a few weeks time. It is amazing! Next we sat down with Travis to design our wedding bands, and he completely understood my vision of the set. We always felt like our ideas were being heard, and never felt pressure to change our designs, or spend above our means. Additionally, I have purchased two beautiful stands of colored pearls for my mother (as a thank you gift for all her wedding planning!), and she truly loves them. I recommend William Travis Jewelry to everyone who asks about my wedding rings, and believe me that is quite often, because my experience with the entire staff has always been fabulous1 more

Creative solutions and great customer service 10/31/2007

After going to several jewelers and not being satisfied with their problem solving skills and how the final product was going to look, I made an appointment to see William Travis as I had heard that he is a very creative jeweler. And I am so happy I did. I had an old ring that my mother wore when she died and I wanted it made into a pendant. William sat down with me, drew a couple of options and came up with a solution that created a beautiful piece and one that doesn't look like a ring which was converted into a pendant. He is an extremely talented jeweler and his work is simply beautiful. His staff is exceptionally courteous and helpful and William is a joy to work with. After a couple of weeks I called to see if would be possible to have the pendant ready ahead of schedule as I wanted to be able to wear it on the first anniversary of my mother's death. (I didn't tell them this was the reason.) They were happy to oblige and when they needed to make a slight adjustment, they did it while I waited. If you have an old piece of jewelry that needs to be repaired, or if you are looking for an award winning design, I highly recommend William and his team. Pros: high quality work, great problem solving, ample parking more

Jewelry Design @ it's Finest - My September Discovery (and purchase) 10/6/2007

After multiple recommendations by a gemstone enthusiast to ""go see Travis' work"" and ""you REALLY need to go to William Travis to design what you want"", I ventured into the heart of Chapel Hill to University Square -- location of William Travis Jewelry store, What an adventure! I came in to explore gift options for my daughter who will be 21 in October. On my first visit, I walked out with several pieces for ME, including my first pair of gold earrings in 20 years. Pros: Good selection, great quality, intimate setting, relaxed environmnt, excellent staff Cons: Not Applicable more

Great service and fantastic design 8/4/2007

My (now) fiancee and I were very impressed with Travis' modern and elegant portfolio, and were excited to work with him in desiging her engagement ring. From the beginning he and his staff were a pleasure to more

The secret is out.... Best Jeweler in town! 5/4/2007

About six years ago, I saw the most beautiful diamond ring on one of my customers. She told me that Travis Kukovich designed it.... Over the year, I kept an eye out for designer/artsy looking engagment rings because I knew I would be getting one. All the ones I really liked were designed by Travis. Pros: Service, Value, Quality Cons: None! more

Unprofessional and terrible customer service 3/17/2007

I do not recommend William Travis Jeweler. My fiance purchased her wedding band at this ""establishment"" and the jeweler told her that he would use wax casting to create her ring (ring has unique engraving). Apparently wax casting would have provided a better quality ring with deeper, more precise engraving. After agreeing to wax casting the jeweler went ahead and ordered a platinum band and engraved the ring to match our specifications. This process yielded a substandard ring. Do not use this jeweler! I purchased my wedding band at Grimball's (also in Chapel Hill) and received excellent service from their professional staff. I recommend Grimball's. Cons: Terrible customer service. Dishonesty. more
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