Will Jewelry & Loan

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5523 Maccorkle Ave Sw
Charleston, WV 25309

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(304) 768-5101
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Reviews
( 10 )
( 2 )
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( 8 )

Best

Was looking for a gift for my wife for her birthday. Found a great gold bracelet for a great price. I was able to put it on a layaway plan so I could afford it. Did not expect ...

Worst

Will's is very bad about being considerate of people. If you are a few days late on big ticket items, they will tell you that it has been pulled/sold.

THE OWNER IS A JERK 3/29/2013

I'd avoid this place. Some of the clerk working there aren't bad guys, but the owner has a bad attitude and you'll get better prices at other pawn shops in the area. Will Pawn, All in One, or any of the others offer better prices and service. more
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I found gold...a gold bracelet that is. 4/25/2012

Was looking for a gift for my wife for her birthday. Found a great gold bracelet for a great price. I was able to put it on a layaway plan so I could afford it. Did not expect to be able to do that and get a great price. The lady at the jewelry counter was very nice and helpful to me. I am so so glad that I stopped in the store. I had driven past it so many times and finally stopped in. I will be back again whenever I need a piece of jewelry. more
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Friendly employees and great prices 4/14/2012

I was so glad that i went into this store. I got helped by great people and found great prices on movies. My kids will love what I got em. Im going to go back again soon. more
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Good people 11/6/2011

Great service. Friendly employees. Got what I wanted for my pawn. Will be back to Wills :) \r \r Thanks. more
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Great Place 10/19/2011

Great service, they really made me feel like i was getting a fair deal. Love what i bought!! Thank you! more
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crooked 12/3/2010

i have purchased several items here, my ring broke the first day i took it home & they would not fix it, camcorder never worked after got it home, 2 guns jammed & could not fix, they also told me my jewlery was fake, but yet i took my jewelry to a real jewelry company & was worth alot of money, & true if something is stolen out of your home, u will find it there, & they are quick to blame & testify against innocent people more
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Rip off 11/11/2010

They totally tried to scam me. First they claimed my stuff was fake then they offered me $400 for about $50k worth of jewelry. And this was not for pawn but sale. I would not do business with these people. They have no idea what they are doing. more
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Buyer 10/8/2010

I have been doing business with Will's as a buyer for many year's. I have had terrific deals on fire arms and Jewelry. I have always been treated well and would recommend them to anyone more
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The House (WILL) Always WIN!!! 2/5/2010

Stay AWAY from this place. Crooked doesn't begin to describe what goes on there, believe me!!! The 'store credit only' gig is great for them. This is one place where 'The customer is always right' is wrong, LOL. This is your warning :) Have a great day!!! more
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Will Jewelry & Loan Treating me Right 20 years 8/26/2009

I've been doing business with Will Jewelry & Loan for 20 years.I've pawned with them numerous times and paid my interest payments and redeemed with no problem. I've bought tools, jewelry , electronics and guns with no problems. I've had jewelry cleaned or clasp fixed in timely manner at reasonable price. One never knows what they will find in a pawn shop store for sale, is interesting and some good buys. Every now and then they do a auction on the parking lot, lots of fun and good deals.\r for jewelry see Mark for car audio see Jim, they will treat you right. more
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Will Jewelry & Loan is Best of the Best Again 8/13/2009

Will Jewelry and Loan has won Best of the Best Again all my experiences at Will's have been great. They have always helped me out with all my jewelry needs. They have a Jeweler onsight (Anthony Skeen) to do all repairs, sizing etc.. with great prizes. It's no surprise to me that Will's has won Best of the Best again more
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Will Jewelry & Loan is The Best Pawn Shop In The Valley 8/13/2009

Will Jewelry and loan saved the day. I was low on cash and needed quick money. They were very friendly and provided me with just enough to pay my bills and have some spending cash. Their GM "LeaAnn" was more than helpful and I would defiantly do business again. And i have never had a problem returning anything as long as i kept my cool. I think it is up to the customer and their actions on wither you will be taken care of or not. A+++++ service more
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Will Jewelry & Loan is horrible 8/10/2009

They're a horrible company. They sell worthless junk, the customer service was poor, never buying or pawning any of my stuff there. Don't bother wasting your time here. more
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Will Jewelry & Loan is bad about big ticket items on loan 7/11/2009

Will's is very bad about being considerate of people. If you are a few days late on big ticket items, they will tell you that it has been pulled/sold. more
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awful 10/3/2008

my girlfriend baught me a ps2 recently from will for my birthday well low and behold it didnt even work when we went back to get a raplcement the lady brought one out with the disc tray hanging oout trying to hook it up to see if it worked i was like i wouldnt take that one even if it did work they have no cash returns only store credit and yeasterday first time we called they said they had one the second time they said it could be a week but they wont give us our money back i dont want any of the other crap in that store you see but they refuse to give me my money SO DIRTY more
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Jewelers 11/30/2006

They advertise extensively on billboards, in newspapers, and on TV. Their ads drew me into the store, and I was very surprised to find nothing but very cheap merchandise. Their prices were in line with better quality items, too. I was thoroughly disappointed, and I feel that they should advertise their pawnshop side rather than stating that they offer good jewelry. It has good parking and a large store. There is plenty of merchandise in it also. It is just not the good quality that the ads lead you to believe that they offer. more
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AMAZING 11/25/2005

Will's Jewelry and Loan is AMAZING! They have a HUGE amount of merchandise, with some awesome deals! They have a little bit of everything in their store as well. Their store is always in immaculate condition, and their employees are GREAT! They answer any questions you have, without hesitation. They are open when I NEED them to be, for whatever reason. They offer fair trade value for products you want to borrow money against or pawn. The pawn shop is about 30 minutes away from my home, but I always make a special trip there when I'm in the market for an item. When I first stopped in to Will's Jewelry and Loan, I was shocked at the wide assortment of products! They also do excellent jewelry repair - they do an excellent job with their work! I give them 10 stars for sure, and recommend them to everybody! more
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Will Jewelry & Loan

Additional information
  • Hours: Mon 09:00 AM-09:00 PM;Tue 09:00 AM-09:00 PM;Wed 09:00 AM-09:00 PM;Thu 09:00 AM-09:00 PM;Fri 09:00 AM-09:00 PM;Sat 09:00 AM-09:00 PM;Sun 11:00 AM-06:00 PM
  • Payments: Discover, Master Card, Visa
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