White Glove Maid Svc Inc

I am the owner of White Glove Maid Service, Inc in Indianapolis, Indiana. I am only writing in this review in response to the bad review written above. The women that wrote the review is a personal assistant of a famous Indianapolis 500 race car driver from South Africa whom resides in the Geist area of Indianapolis. This assistant was very difficult to work with and had outrageous demands of my cleaning service that were completely over the top! The homeowner only agreed to pay a maximum of $185.00 a week and expected 3 employees there all day long. We needed to be compensated for all of the extra request, but they refused to pay us for all of the new demands each week. The assistant wrote that the basement was not entirely cleaned one day. This was only due to the owners (500 driver's) request to skip the basement because he had come down to work out and he personally asked us to not finish the basement. Pros: WHITE GLOVE SERVICE more

I work for some high profile people. I have seen a few different cleaning companies come in to clean his home in the past. I have to say the absolute worst was White glove, and I feel we were ripped off. They DID NOT clean baseboards, moldings, doors, under toilets, appliances, clean out the sink, or the fronts of the cabinets, and the floor was streaked and dirty looking when they left. We had over 20 different things wrong, so we asked them NOT to come back. They looked like hippies, and they were not friendly at all. The boss had to come back because the basement was not touched, then even she did a bad job cleaning it too. This is a waste of money, and infact I may ask for some of my money back! THIS IS A RIPP OFF CLEANING COMPANY, they don't even clean anything, I can vaccum myself that's about all they did. Pros: on time Cons: everything, too many to mention, HORRIBLE CLEANING!!!!!!! more

Whomever wrote the one bad review on White Glove Maid Service must have been terribly mistaken. I can not possibly believe that they made 20 mistakes cleaning. We have used White Glove for 5 years and we really have a hard time believing someone would complain to this extreme. We have a 8200 sq ft home and they rarely miss a thing!! Every now and then maybe a faucet may not be shined to their usual perfection---but 20 complaints....no way!!! They must have been very demanding of the crew!! We highly rate White Glove Maid Service. Pros: Always excellent cleanings and timely. Manager (Karen) very professional and sweet Cons: They don't clean windows outside more