Les Latner's dental practice is one of the worst I have ever experienced. Should you ever have the misfortune of being misdiagnosed for any treatment, you can rest assured Dr. Latner will want full payment for his services without any sympathy or apologies. \r
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In October of 2012, I was given a filling that did not last more than seven days, and complicated the need for a root canal. The pain and swelling was unbearable, so much that I called 1-800-DENTIST, to find someone else to remedy the pain at 1AM. Almost one year later, without a single call from the office, or a single billing statement - Dr. Latner sent an outstanding balance of $300 to a collection agency. \r
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Talk about adding insult to injury...when I went to his offices to discuss, his staff was courteous, but he personally had the incredulous arrogance to dispute that he did anything wrong and questioned if a root canal was needed at all! I asked why is it that your staff has called me the past several months for ""cleaning"" and never a mention of any outstanding balance? There was no response to that question.\r
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Ask yourself, what type of dentist questions a root canal to anyone who had to take the antibiotics for a week, and experienced the root canal procedure - and sends a petty balance to collections - to collect on erroneous work, without notice or any prior warning? \r
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His position on sending the account to collections was despite the fact they did not timely submit paperwork to the insurance - they still deserved to be paid in full for a filling that did not last longer than a week. Looking at this guy face-to-face made me convinced he is a total douchebag.
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