Westmore Oil Express

the service is great more

All service technicians have been on time, very personable and courteous and the prices have been reasonable. However I do have one suggestion. It would be helpful if a customer is informed about the day when a delivery truck will arrive so the customer can be at home and turn off his furnace when the heating oil is being pumped into the fuel tank. This action is beneficial in case some sludge becomes riled up in the tank and is drawn along with the heating oil into the fuel line while the boiler is running. Several times over the 17 years as a customer I remember that the filter in the fuel line became very clogged and prevented the boiler from running, usually the day after a delivery, and I needed to call the Customer Service to fix the problem. I believe one of your delivery drivers told me that a running furnace during delivery could cause a clogged filter problem. It happened again this year after a delivery on February 14, 2015. So I thought it would be best to call your Customer Service and ask if I could be notified of the day when a delivery will be made so I could make sure to be home and turn the furnace off during a delivery. The representative said yes and put a notification into my account. So I believe I will not have this problem again. Would it be best to notify all customers? more

good service, but the price of your oil must come down!! more

Westmore's service department is top-notch; office staff is professional and courteous. I'm a happy customer!! more

they are right on the button when you need them. they come on time and if they cannot the rep will call to let you know. when they are here, they always explain to you what is happening and how it can be serviced. you get no hassel from them . I highly recomment westmore fuel to anyone who has oil heat. more

Been a customer for 15+ years and have had nothing but great service day or night, weekday or weekends, even holidays. With Westmore Oil I can sleep better at night knowing my house will always be warm. more

Prompt. Called prior to arriving. Completed job in a timely and professional manner. more

very pleased more

I love, love, love this company! They are so client-oriented and professional to a fault. I never have a worry about anything with them. They deliver on time every time. Service? fixed correctly the first time. Personnel? polite and always responsive to your needs/ questions. Just a great company all the way around!!! more

We have been customers of Westmore Fuel since we bought our house. Their customer service has been very good. Deliveries on-time, we have not run out of oil, and requests for repairs to our furnace were timely responded to. more

I inherited Westmore when we bought the building. Changed after a year, ONLY, because i wanted to shop more local. Tried a local company--nothing close to the service and attentiveness of Westmore...switched back---very pleased more

After having been with another local full service heating oil company, I switched to Westmore Fuel 4 years ago, and I couldn't be happier that did. All the folks at Westmore are friendly, prompt, and have given an honest, no nonsense assessment of any service or pricing concerns I have had. Unlike some of their competitors, I feel they value their customers and treat them with the utmost respect. more

3/17/15 I been dealing with Sandra Contreras on all my concerns wik budget prices delivery sch etc she is excellent and support is 100% at all times that make a customer very happy i am very pleased dealing with Sandra John L. Delvey more

Thank you for all the great help and service we have rec'd in all our years with you more

While the service people are very nice, they seem to be at a loss for why the office workers are so unfriendly and seemingly underhanded. This company has nothing else in mind but to separate you from your money. more

Company exceeds expectation in service, courtesy and value. more

Westmore is the best. When the heat stopped during a snowstorm, a tech came in a foot of snow to repair the furnace! Plus regular check-ups are great. Thank you. more

I wouldn't change my service with Westmore for anything because; for one thing, no matter who I speak to at Wetmore or what my problems are, if any, I can be sure of being taken care of efficiently and in a timely fashion. You can't do better than that! My heating unit is probably one of the oldest systems in the town but $@!#%'s still going because of their faithful service program. Thank you all at Westmore Fuel!!! more

I've been with them from when we built our home in 1985 and will continue to do so. more

PROMPT APPOINTMENT, CALLED BEFORE ARRIVAL more