Westlie Ford

I am a buyer of 2 cars from Westlie Ford. I was Happy with the buying experience but that is not why I am giving them the raving review. I purchased the extended warranty on my Town and Country van. 4 years latter I turned it into a business van and then needed to make a claim on the warranty. The warranty company denied the claim due to the ""commercial"" status. I want and talked to Ryan Dickenson (owner) to explain my problem. Ryan went up and beyond the call of duty. He was able to get the warranty changed to a ""Commercial"" policy so I will still have coverage for 50,000 more miles and He had his shop look into my problem. His Service Manager Bob found the issue and fixed it without needing a claim. They kept my Van running for my Dine In 2Nite dinner business. In the service department Marie gets another raving review on Yelp for doing what she does to keep customers happy!! Thank You Westlie Ford and all of your staff more

My wife and I purchased a used Mercury Mountaineer (16k miles) from Westlie, and were thrilled with the sales process. The salesman was down to earth and excellent with product knowledge. Having a car geek help us made me for more comfortable. When we compared priced online, Westlie was a much better deal than what we saw at Vancouver Ford.\r \r Recently my wife was hit by a delivery truck while waiting for a stop light. My insurance company allowed us to choose the repair shop, and Westlie Ford was on the list. The adjuster said the truck wasn't a total loss, but needed extensive repairs. The Westlie Body Shop did an excellent job, and the vehicle looked better than ever.\r \r One of my friends works with most of the auto dealers in the greater Portland area selling them advertising. Before driving out to Washougal to see the vehicle we found online, I asked him about Westlie. "I can count on one hand the number of dealerships I trust, and Westlie is one of them." Apparently they pay thei more

My wife and I purchased a used Mercury Mountaineer (16k miles) from Westlie, and were thrilled with the sales process. The salesman was down to earth and excellent with product knowledge. Having a car geek help us made me for more comfortable. When we compared priced online, Westlie was a much better deal than what we saw at Vancouver Ford.\r \r Recently my wife was hit by a delivery truck while waiting for a stop light. My insurance company allowed us to choose the repair shop, and Westlie Ford was on the list. The adjuster said the truck wasn't a total loss, but needed extensive repairs. The Westlie Body Shop did an excellent job, and the vehicle looked better than ever.\r \r One of my friends works with most of the auto dealers in the greater Portland area selling them advertising. Before driving out to Washougal to see the vehicle we found online, I asked him about Westlie. ""I can count on one hand the number of dealerships I trust, and Westlie is one of them."" Apparently they pay their bills and treat their vendors well. He had nothing to to say about the other Ford dealerships. To me that's a sign of an ethical business. more