Western Dental & Orthodontics

The worst dentist in the free world in my experience work at the westerndental in Buena park ca, went in for a rootcanal that was to take up to a hour and four hours later they send me home in more and I mean much more pain then I came in with with them telling me its normal give it some time, this was over the weekend so they tell me if need be I could call their emergency 1800 number so it got much worse for me so I called that emergency number over and over again 13 times and over 6 hours later I still had no one call me back so I headed to the emergency room of my local hospital room, I am now being referred to another dentist to have another rootcanal done on that same tooth. more

Worst service ever!!! I made an appointment with the "corporate office" in Orange for an appointment in Buena Park. The people who took my information said there would be no problem verifying the insurance. When I showed up for the appointment, the ditzy receptionist told me the hadnt verified my info and that I would have to call them again. Never have I been so frusturated in my life with a dental "professional" in my life. My suggestion is to go to a more qualified group of dentists. more

I had the need for some dental work and this place was the closest Western Dental to where I was at the time. I saw the commericials and I didn't have great insurance at the time so I went here to get some work done. I set an appointment which they made me wait nearly two hours over the time before someone would see me. Then it took hours for them to take x-rays and fill a tooth for me so I was there for over five hours. Then they billed my insurance and me for the same amount. My insurance paid their part and I got another bill for the full amount so I called them and they then told me I got two fillings instead of one which wasn't true. It took me weeks to straighten them out. I will never go back there again. PROS: Cheap dental care CONS: double billing, slow more