West Goshen Automotive & Fleet

I have been taking my cars to West Goshen Automotive and Fleet Services for about a dozen years. WGAFS is the best: (A) They are honest. Several times I have taken my car there thinking that there was a problem because I heard or felt something wrong. When there really wasn't any problem, they told me so and didn't charge a penny. They could have made some "repairs" and took me to the cleaners, and I wouldn't have been the wiser for it. But they didn't. They are honorable. (B) They are excellent mechanics. I had several problems with a new Toyota that the dealership tried to fix (it was still under warranty) and couldn't properly fix. Various problems extended beyond the warranty period, so I took it to WGAFS. They had no problem diagnosing and fixing the problems. (C) They are helpful. One problem with the Toyota was a subtle noise. The dealership said that they couldn't hear or see anything wrong. I took it to WGAFS and Ralph said that the car had a "major transmission problem" and that I should take it back to the dealer. The dealer again said that they couldn't detect any problem. I told Ralph, who promptly called the Toyota dealer to explain the problem. The next day, Toyota told me to bring the car in and they installed a new transmission at no cost. Ralph had given them a piece of his mind. In sum, WGAFS is simply the best. Don't believe anyone who tells you otherwise. more

I was introducted to West Goshen Automotive almost 10 years ago. Since that time they have taken care of all of my automotiive needs. They are top notch mechanics, but most importantly, they are honest! They take pride in their work and their relationship with their customers. I recommend West Goshen Automotive to all of my friends and family. more

My car was acting up and I was not from the area. I asked Dave to take a look and to see if it was ok to drive back home. Home was about 20 mins away. I then get a bill for $50. They did not say anything up front about a bill. I thought he would just look at it, maybe drive it around and give me his thoughts. $50 for 15 mins of " friendly service". Absolute rip off. Next time Dave, dont allow Ralph to speak on your behalf. more