Wendy's Corporate Office

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40 Shuman Blvd Ste 130
Naperville, IL 60563

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(630) 961-5800
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On Thursday, October 27th at 11:40am, I received a Wendy's premium chicken sandwich from Wendy's, Store Number 00005018 2160 Centreville Rd, Herndon, VA 20170, and after consumin...

Editorial review from Citysearch 6/12/2013

Wendy first and for most I must say, that I am happy for you that Dave adopted you and you were blessed with his fortune, but it is a must that you know about the foster care system. I have to say first that I am aware that there are children out there who are in desperate need of protection from abuse and neglect, but on the flip side there are children being stolen, ripped from their loving parents arms screaming pleading (mommie don't let them take me) all because these children are a profit. Child protection services has become a legal kiddnapping ring for profit. Just because the parents had a argument and the police were called and they are mandated to report the incident to cps and then the social worker decides that at the time of the visit the house was dirty, (LAUNDRY IN A BASKET TOYS ON THE FLOOR DISHES IN THE SINK) , or maybe the parents are having a hard time paying the bills, these are not reasons to take a child from his or her secure loving home with parents who love them. But cps will manipulate their findings to fit their protocol to take these children and place them into foster care (for profit) President Clinton passed a bill allowing social workers to receive a commission pay for every child they place into foster care, and the state receives funding for every child placed permanently into adoption. Also most importantly you need to know how many children have died from beatings,starvation, and sex crimes in foster homes! Over a \r one thousand per year, and did you know that foster parents receive $500.00 dollars per month per child!. and they have been known to foster up to 10 children per home, and that these so called foster parents have little or no training, not only that but some of these so called foster parents are either criminals or sex offenders!? As I stated in the beginning of my letter I do not know the circumstances which put you into the foster care system, but you were definitely one of the lucky ones who got a loving caring mother and father,all I am asking you, is to research the cps corruption yourself, all you have to do is type the words cps corruption on your keypad and a myriad of sites will lead you to the truth, so please please do not sponsor foster care programs, do not pay these monsters any more money to steal children from loving poor parents. Maybe you could sponsor an organization that is trying to put an end to this ugly lying monopoly and save thousands of children and parents who cry them selves to sleep every night asking why what did I do wrong? Pleas recant your offer especially on fathers day, my God do you have any idea how many fathers would die to have an ice cream with their child and then have to see your commercial saying bring your child in for a frosty and I give money to the people who stole you child, please research and rethink \r \r \r \r \r \r Sincerely\r \r A grandmother who has had \r her entire world ripped from he arms\r \r Maureen Hart\r \r \r \r \r \r \r \r more

Editorial review from Citysearch 2/16/2013

I have a tip for Wendy's . Hire people that can get an order correct once in awhile! I live in a kind of small town in Ga (Warner Robins), we do not have a lot of Wendy's in our area. I am a fan of Wendy's food and have been for years but it seems like every time I go to this Wendy's they either get my order completely wrong or give me rotten food (chicken in my salad was rancid tasting). It seems like no matter what time of day or night they forget your sour cream for your baked potato or forget your fries or forget to add what you ordered on your burger or put the wrong items on your burger. The reason for my rant is because I ordered 4 baked potato's with extra sour cream and even reminded the guy at the end of my order and he rudely commented that ""Were going to give you sour cream mam!!"". When I got home, guess what? Absolutely no sour cream!! Total incompetence!!! more

Editorial review from Citysearch 2/4/2013

DO NOT EAT AT Wendys in AMES IA! On January 21st in Iowa around 8PM a truck pulled into their lot. We were having extremely cold weather. The staff at this restaurant watched the trucks emergency flashers for 4 HOURS before the battery died. The next day, Tuesday morning at around 8am--a good 12 hrs later, this young man was found in his truck, by his fiance, with black frost bit feet and unconscious. They were very negligent in not checking out this suspicious vehicle and by not calling the police. THis young individual was nearly frozen to death when found. And is still facing possible amputation of his feet.\r I do not recommend any Wendys. There are 3 Wendys in Ames, and this was the West Lincolnway Ames. more

Editorial review from Citysearch 1/9/2013

dont hire foreigners especially mexicans more

Huge Piece of Paper Cooked Into Food 11/3/2011

On Thursday, October 27th at 11:40am, I received a Wendy's premium chicken sandwich from Wendy's, Store Number 00005018 2160 Centreville Rd, Herndon, VA 20170, and after consuming a good portion of the sandwich I discovered an approximate 3 inch x 5 inch piece of paper or packing material cooked in to the sandwich. This caused me to throw my lunch up. I immediately reported this issue to Wendy's via their Customer Service Facebook page, even providing a supporting picture. Prior to my complaint being deleted, several purported Wendy's local level restaurant employee's ( not associated to the Wendy's Facebook account manager, ) responded to my complaint suggesting that the ""paper"" was some form of packing material. A week went by without resolution and so when I asked for one, almost immediately after I asked, the Wendy's Facebook Manager deleted my request for an update AND blocked me from being able to contact Wendy's, even without providing any response or resolution. I then attempted to reach Wendy's through their Twitter account and through a link I found to file a complaint through the Wendy's website. This is an outrageous lack of customer service and attempt on Wendy's part to silence their loyal customers without ever offering a solution to a very valid concern. I was not even offered a refund of my money, which I want. Given I could not get resolution from Wendy's, I contacted my local Fairfax County Virginia Health Dept ( 703-246-2411 ) and filed a report that outlined what i discovered in my food. Wendy's should not be permitted to simply brush aside and stifle their customers without responding to a customers concern, especially of this nature. I want my money back. I have both the receipt and I still have the sandwich in question. I've eaten at Wendy's weekly, every Thursday, for years. I will not go back. more

commercre township Mi needs help and managment 10/25/2011

orderde 2 jounor double cheese burgers with bacon ,no mustard. Aftet 10 min waite got to junior cheese burgers with mustard no bacon. returned them to the front register for replacement, Manger on duty that evening looked at them. no aplology or offer of any thing else. Asked workers behind the counter to make, two more junior cheese burgers, with bacon ,no mustard. Recieved two more junior double cheese burgers , no mustard like requested and no bacon as orderd . When I asked for a reciept, I did not get one the first time. That realy threw them out of the loop. The Manger should have steped in and made sure everthing including a receipt was up to Wendys standard. The Who team had failed that night. You can't have a good crew with a weak crew leader. more
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Editorial
  • In Short
    Named after the daughter of amiable founder Dave Thomas, this Ohio-based chain is more inviting than your typical fast-food joint, thanks to comforting touches like carpeted...

  • 7/7/2008 Provided by Citysearch
Additional information
  • Hours: Mon. - Fri. 8am - 5pm;Sat. - Sun. CLOSED
  • Payments: Visa, American Express, Discover, Master Card
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