Webster Orthopaedic Medical

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80 Grand Ave Ste 400
Oakland, CA 94612

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(510) 238-1200
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Best

I understand that orthopedic surgeons tend to run behind, but the front office staff should tell the patients as they check in that they are running behind. I ran into a situation...

Worst

I had a 1:00 appointment and 8 other people had 1:00 appointments as well. The staff came in at 1:40 with their lunches and their lattes. Dr. Slabaugh shows up at 1:50. They start...

over booked 8/13/2006

I had a 1:00 appointment and 8 other people had 1:00 appointments as well. The staff came in at 1:40 with their lunches and their lattes. Dr. Slabaugh shows up at 1:50. They start bringing in the first patient at 2:10. I get seen at 2:45. After a few minutes, Dr. Slabaugh walks out because he can't figure out his computer and asks his assistant to put the CD into it. I'm supposed to get a radiograph taken because my femur was broken. Dr. Slabaugh says, ""Oh,....just do it next time in 6 or 8 weeks."" I ask about physical therapy and he says, ""Oh, you don't need it....just walk around."" I can't recommend this office. Pros: parking was nearby Cons: the wait, getting brushed off because they were behind. more
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GOOD PRACTICE, BUT TENDS TO OVERBOOK 7/26/2005

I understand that orthopedic surgeons tend to run behind, but the front office staff should tell the patients as they check in that they are running behind. I ran into a situation there in which they were running WAY behind and nothing was said, yet patients who came in after me were seen before me (and a couple of patients ahead of me),as they had interpreters who had to go to other appointments. The quality of medical care is outstanding, however. more
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Webster Orthopedics

Additional information
  • Hours: Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Payments: Master Card, Visa
  • Neighborhoods: Downtown Oakland, Northgate - Waverly, Northgate/Waverly, Downtown
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