We The People

I went into We the People Burbank to get a living trust prepared (that I have put off doing for so long because I thought it would be a big hassle) the reality was it was no hassle at all, I filled out a really simple information sheet deciding who my beneficiares would be and who the people would be distributing to the beneficiaries when I am no longer alive, and that was about it, the customer service was outstanding the staff was so helpful. I am raving about this service to all of my friends and that is why I took the time to write this review to let you all know this service is the best and so inexpensive. 100% I am satisfied. Pros: Simple Simple Simple Cons: n/a more

In 2006 We the People Burbank did my divorce for me, It was so easy they did everything for me they have a service that even files all your documents in the court for you it was great, since then I have done my Trust and did a probate when one of my loved ones died with out a trust all the services were great and handled so fast and efficient never a problem, I recently sent my son in to get a contract done and he was so happy as well with the performance of We the people Burbank his friend went there to do a divorce and was very impressed. So I have to tell you this people out there if you need legal documents done these people ROCK......... Could not find a better source. Pros: Fast service with a smile more

I went into We the People Burbank to get a Divorce I just found out my husband was cheating on me I was a mess, I was crying for days. My job with homeland security put me on a two week break being as I was such a wreak from my discovery of my husband cheating on me that I was about to lose my job.\r Jayne Bromberg was so kind to me in helping me get divorced, she also saved my job by just simply and fankly telling me ""He already broke your heart are you going to let him take your job away from you as well"" I woke up and thought no I am not going to let this happen, saved my job and got my divorce. I will never forget the kindness given to me by Jayne Bromberg. If you need a divorce they will get you though it like no other. Thank you We the people Pros: Very professional Cons: can't think of any more

I just came on the website to verify the phone number to set a time for signing my living trust and saw the review regarding the guy coming in to sign his trust, when I called they told me 10-15 business days for preparaiion time, mine was done even faster than what they quoted, in no way would I ever had to of called them everyday I knew they were taking care of it for me so why that guy called daily says alot about him, he must have alot of time on his hands. The staff at we the people burbank are so helpful and kind the owner Jayne Bromberg is so professional and respectful to me and to every person I have seen her deal with when I have been in her office, so my experience was the complete opposite they are fantastic polite and kind I have already referred three of my friends to them to get their Living Trusts done. I am a very satisfied customer. Pros: So professional and kind more

I thought this would be an efficient alternative for getting a living trust. I would never use them again. I don't know if other We the People offices are as bad, but these people are terrible.\r 1. I was told on the phone it would take 2 weeks. My situation, they said in the interview, was straightforward. It ended up taking 3-1/2 weeks and I had to call every day to insist that they finish it.\r 2. During the signing process, the notary received phone calls every five minutes, putting half on hold and never returning to them.\r 3. Weeks later, they called me on an inaudible speaker phone with bogus issues, ""bogus"" because the ""follow-up"" issues, it turns out, didn't even apply to me. Turns out they were trying to sell me financial planning services!!!\r STAY AWAY FROM THESE PEOPLE Pros: less expensive than an attorney Cons: inefficient, disorganized, horrible customer service more

I Have nothing but GOOD things to say about WE THE PEOPLE BURBANK . They were helpful and helped me get through a rough time. With the cost of attorneys I could not afford to get my Divorce but at WE THE PEOPLE they made it as painless as a divorce can be .I would recommend to any one Pros: Very Friendly more

I can give you numbers of thousands of satisfied customers by request at any time, we service over 100 new customers every month.\r It is very upsetting to see an unhappy customer a divorce is not an easy time for anyone.\r We also do thousands of trusts and are usually completed in less than 2 weeks, I can show once again thousands of satisfied customers that have done their living trust with us.\r In business your goal is to make every customer that walks through your door satisfied and when you deal with thousands of people odds are there will be a few you just can not please.\r Please do not judge my business by these reviews, I can prove to you we are kind friendly and professional.\r Referrals available at any time Pros: Nice professional people to deal with more

I thought this would be a nice, local and low cost solution to making my family trust. I found this office extremely unprofessional and inefficient. I started my trust over 5 months ago and it it still not final. After I sent my final payment in, I never heard from them. It took me over two weeks to talk to a live person on the phone to see if they had finished my trust. The phone tag with them is incredible. They answer their phone probably 10% of the time. I still have not signed the papers due to the notary not showing up, and their inability to call me back in a timely manner. Pros: inexpensive Cons: terrible customer service and extremely unprofessional. Never answers the phone more

I found this particular office inefficient, unprofessional and at times down right rude, but not until after my money was in thier possession. Lack of enthusiasm to assist me (post payment) gave me a rather unpleasant feeling as did the amount of time it took to handle my paperwork and return it to me. Over two weeks later than the intended date of delivery. I am a patient person by nature as long as I feel I am not being taken advantage of. I finally recieved my paperwork. but feel compelled to have an attorney review it before proceeding with my venture. Pros: Concept, Location Cons: Miscommunication, untimely more