Sculptorx (Brad),
When you first called I told you we did not have any rolls that fit your 2" OD tubing. This was when I asked you what tolerances needed to be held on the roundness of the tube when it was rolled. At that point you did not indicate any specific tolerance on the material and mentioned that you have never had anything rolled before. This was when I responded that I would do the best that I could to fit your dimensions and maintain the structure of the tube with the knowledge that it still would conform to the shape of the rolls. I recall you also mentioning that it was for sculpture. I have been in the business of bending well over 20 years and have rolled and bent thousands of pieces of materials, some of which are for artworks and sculptures. I filled the tube with a solid substance to help maintain its shape and began rolling your tube. After the 7th pass or so through the rolls it was 3" big so I rolled it one more. On the last pass it started distorting at which point I stopped. At that point I called you and explained what happened. You sent another tube which I did the same procedure to with a one day turnaround due to the first piece distorting. It was also mentioned to send the distorted piece back to you to see if you could possibly use it for a different job or sculpture.
Ward Forging has been bending steel regionally and nationally for the past 60 years or better since its inception in 1933. It certainly should have been discussed better to you that it is upon the providers burden that your materials maintain their structural intergrity during the bending process. As even with more then 60 years of bending experience there are times when the outcome of the bending process is unpredictable depending on the alloy used, type of material provided, and bend required.
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