Walter's Audi

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3210 Adams St
Riverside, CA 92504

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(888) 453-8024
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Walter's Audi - Riverside, CA
Reviews
( 250 )
( 4 )
( 4 )
( 0 )
( 0 )

Best

Even though it was further than I would normally travel from my house, every mile was worth it working with Walters Audi. Syed our sales associate was very gracious, and extremely...

Worst

All reviews seem positive

I had an extremely good experience 5/5/2011

I had an extremely good experience today with the service department, and I can't say that I have ever had a good experience at a dealership. more
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I had an extremely good experience 5/5/2011

I had an extremely good experience today with the service department, and I can't say that I have ever had a good experience at a dealership. more
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My service advisor was exceptionally good. 5/3/2011

Gerald Corona my service advisor was exceptionally good. Unfortunately I know owning a Mercedes service repair is very expensive. During these economic hardships my leaning is toward selling it. There should be more of a discounts given for repair service or optional payment plan. more
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My service advisor was exceptionally good. 5/3/2011

Gerald Corona my service advisor was exceptionally good. Unfortunately I know owning a Mercedes service repair is very expensive. During these economic hardships my leaning is toward selling it. There should be more of a discounts given for repair service or optional payment plan. more
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Extremely good experience 4/26/2011

I had an extremely good experience today with the service department, and I can't say that I have ever had a good experience at a dealership (well, except for Saturn). My SL500 was having issues with electric consumers being offline, and the smart key not being very smart. I thought I would probably have to replace my rear battery, possibly get the alternator or other electrical systems fixed and/or possibly a new key. The extremely friendly staff quickly saw that it was just the key battery that needed replacing. (I did test that, but I guess it needs to have an absolutely full charge to work. And it turns out my electric consumers being offline is a normal problem when you don't drive often.) So they just charged me $7 for the battery and I was out very quickly. I wasn't there long but felt like they weren't going to rip me off. With everything else I thought I was going to have to pay for, they could've easily done so. I will definitely be going back. more
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Extremely good experience 4/26/2011

I had an extremely good experience today with the service department, and I can't say that I have ever had a good experience at a dealership (well, except for Saturn). My SL500 was having issues with electric consumers being offline, and the smart key not being very smart. I thought I would probably have to replace my rear battery, possibly get the alternator or other electrical systems fixed and/or possibly a new key. The extremely friendly staff quickly saw that it was just the key battery that needed replacing. (I did test that, but I guess it needs to have an absolutely full charge to work. And it turns out my electric consumers being offline is a normal problem when you don't drive often.) So they just charged me $7 for the battery and I was out very quickly. I wasn't there long but felt like they weren't going to rip me off. With everything else I thought I was going to have to pay for, they could've easily done so. I will definitely be going back. more
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Highly Recommend 3/31/2011

Wonderful experience. Doesn't mind you asking questions. Highly recommend. more
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Wonderful Experience 3/31/2011

Wonderful experience. Doesn't mind you asking questions. Highly recommend. more
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He has been so great. 2/24/2011

I have been having my 500 CLK serviced at your dealership. I originally bought my Mercedes at another dealership and was very disappointed with their service department. I decided to try Riverside and as so blessed in getting Derrick as my service agent. He has been so great. He’s dependable; respectful and knowledgeable. I feel so confident in taking my car to your service department and that makes the trip from Rancho Cucamonga well worth it. more
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your customer service was outstanding 1/20/2011

I just wanted to drop you a line and let you know how extremely appreciative I am to you for helping me out last weekend. I’m the guy that hit the rock on hwy 18 with my Porsche. I was very pleasantly surprised to find you took care of my enterprise rental car, thank you. And your customer service was outstanding, especially considering I wasn’t even a customer. I am just so impressed with you guys; I will say if I ever decide to buy a Mercedes, Audi or Porsche I will definitely make the trip to Riverside to purchase that vehicle at Walter’s. more
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Really appreciate your courtesy and involvement 1/20/2011

We love our new A4, and really appreciate your courtesy and involvement, Minh's demonstration of the car and in getting the "deal" ball rolling, and Andy seeing us through the financial details. It truly was worth the trip from Irvine to Riverside, and perhaps the best part was "the long ride home" (it really wasn't very far because of the SR241 toll road) in a very enjoyable and compelling new car. more
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AMAZING 1/20/2011

I just want to say that Mike Laws was AMAZING. He went above and beyond to help us get into our car. He has excellent customer service skills and is an asset to your company. We appreciate all he did for us and wanted to let you know how great he was. more
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Best auto buying experience 12/29/2010

That was by far one the best auto buying experiences my wife and I had been through. What normally is found to be pushy and uncomfortable became enjoyable and fun! It seemed as if the entire dealership was there to help us! Sales person Victor Barboza and sales manager Jonathan Kienle were more then pleasant. I would not go out of my way to write this if I didn't feel as if they went out of their way to make this buying experience our best one yet! more
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Frequent Specials 12/28/2010

I attended the Porsche technical session at Walter's on Saturday and my 2002 Turbo was inspected thoroughly and two light bulbs were replaced. The bulbs were discounted due to being a member of the Porsche Club of America and the labor was n/c since it was a tech inspection day. This is the second of these I have attended at Walter's and it is good to know how your car is doing. You are able to go into the shop, talk with the service technician and ask questions. Good job by the dealership. P.S. They have frequent specials on oil changes which saved me a couple of hundred dollars before. more
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Everyone there is amazing 12/28/2010

Great dealership. I purchased a car from them a few weeks ago. Everyone there is amazing. Ask for Minh Nguyen, he's a killer sales rep. more
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GREAT SALES PERSON 12/28/2010

Stacy Samuel is a huge asset to your service department. I appreciate the help that she has provided in the last 8 years. She is the main reason that I purchased my 2nd Audi from Walter's more
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Happy Customer 12/24/2010

Good job done! more
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Phenomenal 12/20/2010

Justin did an outstanding job! more
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Best Customer Service 12/17/2010

Stacy always provides the best customer service I have ever had at any dealership. more
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Great doing business with you 12/1/2010

The service rep was very professional. He made contact with me daily to update me on the status of which I greatly appreciated. He was very thorough and great to deal with. more
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Additional information
  • Hours: Open Weekdays 8am-9pm; Sat 9am-7pm; Sun 10am-6pm
  • Neighborhoods: Presidential Park
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