After an accident in June my wife had to buy a new car while I was out of town and John Tower at Walser Nissan helped her on site while patiently answering all my questions over the phone. When I was back in the US I was impressed with the purchase but noticed that the roof had a few dents that must have been the result of a hail storm some time ago. Of course I gave my wife a hard time buying a less than perfect vehicle. I was convinced the dealer would now no longer take responsibility but when she called John, there was absolutely no problem. He took the car in for repairs, gave us a rental car free of charge and we have been impressed with our Murano ever since. John followed up with us periodically and so last week I decided to replace my old car and buy from him again. It took all in all 5 days from when I called him to driving my new Altima of the lot. I am also impressed by their efficient service, by their friendliness and their business practices. I have no time to haggle for price, so I love that they state their best price first, how else following the purchase would I know that I truly got the best deal.
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