Usually, I pick up my prescription at the hospital, but this day was just an exception. I had barely no time on me to stay by and pick up at the hospital pharmacy. I decided the DR should send my ASTHMA prescription down to Walgreens for easy and fast pick up later in the day... \r
Imagine, I was at the DR.'s appt at 2:50pm and I went to Walgreems later in the day at 7:30pm... JUST FOR THEM TO BE TELLING ME THAT, THEY DIDN'T RECEIVE THE PRESCRIPTIONS FROM THE DR.\r
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At this point, it was too late for me to go back to the hospital until the following day.\r
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I feel, this review might save someone from making the same mistake I made.\r
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For the management--- you may need to do some management strategies to improve customers satisfaction rate in your pharmacy.
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