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W.I. Simonson Mercedes-Benz

4.1
37 reviews
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id: 26922991
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1626 Wilshire Blvd
Santa Monica, CA 90403

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(855) 677-2690
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Reviews
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Best

Love doing business with these guys. Jason is a great adviser. Quick, easy, and painless. Just what I had in mind. Thanks for all of your help.

Worst

It seems that everyone on the westside must own a Mercedes judging by the delays I experieced here. I don't mind paying the premium for service at a dealer, but not when it comes...

Editorial review from Citysearch 3/8/2014

Leased 2 cars here and I'm very happy with the service I receive. more
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All in all okay, but I've never before 6/11/2012

All in all okay, but I've never before had to pay for a rental on a warranty repair before this. Other dealers give you a loaner for as long as it takes to fix your car, but this place will charge you extra when they take more time than expected and you go a few minutes over on the daily rental. Not good. more
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Great Adviser 10/5/2011

Love doing business with these guys. Jason is a great adviser. Quick, easy, and painless. Just what I had in mind. Thanks for all of your help. more
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Good Customer Service 9/20/2011

Good customer service and the cookies are great. This is a really great place and I am very happy with the service. more
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Good Service 9/16/2011

I appreciate all the good service and the whole staff is awesome. I love to take my car to them. more
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Well Done 9/14/2011

Mike does an excellent job! That's why we keep coming back to W.I. Simonson. Well done! more
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AVOID AVOID AVOID 9/5/2011

Waited 45 minutes to check in for service despite making an appointment. They added 50% repair to estimate without checking the car. Tire pressure light issue not resolved. Employee mentioned that tire pressure light on is normal, related to hot weather. Have had 3 bad experience with W.I. Simonson so far and I won't go back anymore. more
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Entertaining 8/22/2011

I felt that they had really great service at WI S. Mark is a real pro and quite entertaining. Fab car buying experience and I would strongly recommend this company to anyone in the market for a beautiful Mercedes. more
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A Mercedes dealership that cares 8/19/2011

I just purchased my third Mercedes and decided to buy from W.I. Simonson Mercedes Benz. The folks there just get it right--from the humongous selection of first quality automobiles, to the personal good old-fashioned salesmanship. Not only are they customer service oriented, they're honest brokers, totally unlike most luxury auto dealers in the metro that employ pushy salesman and staff; they're willing to meet your needs as the customer first. If you're in the market to purchase a new vehicle, make W.I. Simonson Mercedes Benz your first stop! more
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Excellent all-around experience 8/18/2011

I have leased three cars through W.I. Simonson Mercedes-Benz and have referred a number of business colleagues and family members over the last eight years. My experience at every level has been superb, and I highly recommend the dealership. more
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Great experience 8/18/2011

Great experience with W.I. Simonson. The guys are very professional and showed courtesy. Will refer all families and friends. more
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Hard workers 8/18/2011

Karnit was very helpful. He made sure I was taken care of correctly and even kindly explain everything to me that I needed to know. I really appreciate the hard work. Thanks! more
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Good service 8/17/2011

I like that I was greeted and the salesmen are very helpful. Everyone seems like they knew what they were doing. They was able to tell me about the cars and what I needed to know to purchase with them. Keep up the good work! more
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Excellent 8/17/2011

Excellent service and very knowledgeable personnel. Honest people answers all questions clearly and thorough. Works with you to the fullest. Great dealership! Recommend to all. more
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Second to None 8/16/2011

Andrew was great, honest and persistent. It is my second time buying a car from here, your service department is second to none. Thank you. more
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Honest 8/15/2011

Finest salesman. Great integrity, with honesty and highly vigilant. Recommend to all. more
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Dedicated dealership 8/15/2011

\r Karnit is patient and she worked very hard to get me a good deal. Very happy client. I will refer family and friends. more
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Painless Buying 8/12/2011

This is my 6th Mercedes from WI Simonson . It feels like home ! Thanks for making the car buying ( Leasing ) experience painless. more
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Best Prices 8/12/2011

Andrew was truly the best sales person I've ever worked with. He went out of his way to find the perfect car for me at the right price. I always felt like I was the most important customer anytime I met with him or by phone. Carl was very helpful in guiding us through the deal and the lease ! more
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Patient and Responsive 8/10/2011

Gino was extremely patient with us which was appreciated, also very responsive and thorough with his follow-up. more
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