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Volkswagen Authorized Dealer

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4646 E 22nd St
Tucson, AZ 85711

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(520) 750-1264
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Reviews
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Best

My new car buying experience was AMAZING! I am extremely happy with my new car and the quality and respect of the sales person, Ron Jacobson, made me LOVE Chapman VW-Tucson! I am ...

Worst

Quoted me 3 months and $12,000 for repairs to a damaged wire harness, but it took them 9 months! When I got my car back, the seat was torn and the bumper was cracked and scratche...

they also did a superb job! 4/11/2011

Scott was very professional and recalled that I had recently purchased tires from VW. therefor decreased the bull by eliminating the tire rotation. Also, the service appointment found that my battery was beginning to fail and replace it under warranty. What a pleasant surpise! Because of the construction at the site, and coupon was given for a car wash nearby. And they also did a superb job! Thanks to all of you... more
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Overall experience was excellent. 4/4/2011

Overall experience was excellent. The car was serviced promptly and in a shorter period of time than expected. The service advisor was very porfessional and accomodating. I appreciate the three year not charge maintenance plan that was included with my 2010 Passat VW wagon. more
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Horrible Service! 11/16/2010

Quoted me 3 months and $12,000 for repairs to a damaged wire harness, but it took them 9 months! When I got my car back, the seat was torn and the bumper was cracked and scratched. They lied and said the car was like that when they got it. So glad I had pictures to prove otherwise. My suggestion, drive to Phoenix, it is worth it! more
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Chapman is NOT Tucson's dealership 12/17/2006

Chapman VW does not care about their customers. They sold me a car that had been involved in a serious acident- now the car is junked and they say ""oh well!"" Cons: thumbs down- 100 percent more
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