My trip to Viva Madrid was terribly disappointing! I thought that I was going to an authentic Spanish restaurant, but I found that it is a crowded, gaudy, dive restaurant. The restaurant is extremely small (think of the size of a living room), and patrons must sit at long tables right alongside strangers. Reservations are not available, nor can one sit at the bar while waiting. I have been to Spain, and this restaurant simply does not represent Spanish culture. The decorations are a mish mash of unsightly junk, and the wait is obscene. When I arrived, there was no one to be found to take my name, and I had to search for someone to help me. When I finally tracked down a server, I was told that the wait was forty-five minutes, but after two hours of waiting to no avail I decided to take my patronage elsewhere. Not even in Spain, where gratuity is not expected, is service so poor. I cannot comment on the food, since I did not have the patience to stomach the horrible service any longer. I did look over the menu during my two hour wait, and the prices were high, with not much to choose from. I will certainly not return, and do not recommend this over-rated restaurant.
Cons: Long Wait, Poor Service, Expensive, Ugly Decor, Limited Parking . . .the list could go on
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