Virginia Donnolo's Florist

The customer service for this business is absolutely horrible \r I apologize for the length of this review.\r \r Two weeks prior to my reception I showed a picture and was promised the flowers I had in my original bouquet in HI. The owner told me that it was not a problem to get the flowers. I paid for bouquet and corsages (that were over priced) up front. Two days prior to the reception I called to verify the order and stopped in again to show a picture of the bouquet. The owner came out with the flowers I did not order. I asked why she didn't contact me sooner so I could pick something else out. She lied and claimed she did. She told me that she had contacted 4 warehouses and they did not have them in stock. (Another lie). At this point I was very upset, I picked out other flowers to replace them. I went to another florist just to verify what she had told me, She said that she had heard a lot of complaints about Virgina Donnolo's. I showed her the picture I had showed Virgina, She told more

We used them to make a couple corsages and bouquets for our wedding. We were looking for an easy to find, but a little exotic flower. They had plenty of time to order the flower, but when my wife called a two days before our reception they tried to talk her into some other ugly flower. Then they said they could get it. When she showed up the day before to drop off a picture of the bouguet they told her they called several warehouses and couldn't find the flower. My wife talked with another florist. The other florist told her only two warehouses will sell to Donnolo's. They made my wife cry! This is such a special day for a woman, and to make matters worse the flowers they sell us were either dying or hadn't bloomed yet. Never again! more

They'll be happy to overcharge you for the wrong flowers that are dead or haven't bloomed. Don't be fooled by their nice store. They are stuck up and the worst florist I've ever used. ****Don't Use**** more