Video City

I bought my TV from another store and dealing with them was a nightmare. Video City on the other hand has been terrific. First and foremost Jim. Jim was the guy I contacted first at Video City. That man has patience beyond belief. He talked me through the installation because I have never even had cable and they were offering dish and all these other service. He is so patient. He explained everything to me over and over and over again. He just kept going until I got it. Jim is just great. He is wonderful. Allison helps with the troubleshooting and she will give John (the tech) feedback, which she did on a Saturday! John came and spent the whole day. He is miracle worker. John got the TV out of the box would not let me lift a finger. He came at nine in the morning and left at six or maybe even seven. He worked all day. They set up a number of TVs including a stand in my kitchen and a TV in my bedroom and they helped me set everything up. They were kind and very gentle with me because I don't really know that much about TVs. Everything works great! Donna Giblin more

I had moved my satellite dish from one of my buildings to another, and I couldn't manage to re-wire or align it properly. Fortunately, the guys at Video City know exactly what they're doing and the technician that came out to help me was able to resolve the problem very quickly. He was friendly and he provided me with a lot of knowledge about the dish system. Great service. more

The guys (Chris & Jim) were extreamly helpful in helping me set up the Dish Tailgater for my RV. Jim went out of way to bench test everything and get it all set up for me. Wounderful customer service....Thourghly reccomend these guys to anyone ! more

Video City installed another outlet in our home for the outdoor satellite. I called them up on a Thursday, and Steve promptly set up an appointment for that Saturday. The technician did a real thorough, good job on the installation. more

Very professional and friendly staff. Knowledgeble and helpful in meeting my needs. They gave me great advice on equipment and service. My installation was neat and clean. The installer made a difficult job look easy, a real pro! I plan on having all of my home as well as my business A/V jobs done by the great team at Video City. more

Great job from start to finish!!! Thanks Jim and Steve! Best service ever! more

Working with Video City over the past 4+ years has been an absolute pleasure. The whole team has always been extremely professional and knowledgeable in their trade. I would highly recommend Video City for any of your TV, A/V, satellite/cable needs. Anyone seeking these services will be in great hands! They have exceeded expectations on all healthcare/commercial projects that I have contracted them on whether it be small clinical applications or larger hospital, LTC, or lodging applications. more

I have been using Video City for 3 houses and over 5 years now. They are the best for all audio/ video needs. Very professional. I have even recommended them to others and have heard nothing but compliments. They always can help with what you need and are super responsive. more

Easy guys to work with and always professional more

My experience with Video City has been real good. I get my DISH Network from them, and there have been no problems. I've had the service for 6-7 years. I get the programs that I want, and everything's been perfect. more

Video City has a large selection and great customer service. Everytime I go in, they always take very good care of me. The staff if very friendly and if you need help finding anything they will point you in the right direction. The store is very well organized. I highly recommend them! more

Mansfield,TX. I signed up my DIRECTV through Video City. They were very professional and courteous to my needs. They arrived on-time, built a special mount for my satellite dish and even got me a DVR upgrade no charge with HBO & Showtime Free for 3 months!\r \r more

Video City did a fantastic job of installing Dish Network for me here in Euless. Thanks to Jon, the courteous sales person and the great staff- additional thanks to the professional installer Thor for explaining to me how to use my system in conjunction with my DVD and Stereo system too! 5 STARS! more

Video City is a local Satellite TV professional, Dish Network, DirecTV, and Clear 4G Wireless Internet. They no longer are a video rental place. They did my High Definition TV installation and added a HD DVR for free! Best off their installation was free! Video City had a great installer that explained to me exactly how to use my HD DVR and I was very pleased. Video City is the best in my books! more

Never used you before, just wanted to know what the rates are and if you have 2 and 3 day rentals ? How much are your rentals per day? Are your rentals good movies or old ones? more