Victory Volkswagen

They close up the Dealership and left town without telling thier customers. Cons: Closed door without telling customer more

I filled out a app online threw another web site and then i got a call from a man from victory group, i told him my credit is not good i do not have money down and im not coming out there to waste my time he said he already no my situation and not to worry he would get me in a car so i went out the next day when i really didnt want to cause i know it was a crock long and behold it was, a man came out side while i was checking the cars out because i was there a lil early my appointment wasnt until 6:30 for one he didnt have a smile on his face he really look like ok lets get this over with..and of course i have him my info and he toke it to the desk it toke him a while to come back right there i knew it wasnt going to work out he said i needed 1 grand to get a car andi was like i told you on the phone i did have money anyway that place stinks will never recommend anyone to go out there.. Pros: non Cons: non more

i filled out a credit application on-line, knowing full well this may not work out, my credit is terrible. i was contacted by the financial dept and told they could finance me with nothing down and no trade. i got there and the sales person started asking me to borrow two thousand dollars from a family member to put down, then they could put me in a car. i was treated like a lowlife who isn't worth his time, i have never been so humiliated or treated in such a manner by someone who is supposed to be selling cars to people. never ever go there. it's not worth the hassle. Cons: bad sales associates, bad attitude, snooty more

I went to Victory Auto group with a sales promotion, free walmart cards to all and a free car or gas card to others. Well I won a Walmart card which dealership was out of, they said I would get one in the mail on Monday,, it never came. My husband and I were there for 5 hrs on a beautiful Sat. They finally got this cute VWGTI, I just love, traded my suv in thought what a good deal. I had requested to wait until Monday to finance auto but their sales staff got me financed and an extended warranty and gap with payment where I wanted. By this time I just wanted to go , so we signed loan paperwork and I was to refinance later through credit union. I called credit union and found out I paid to much, and could only get book values, so I requested to remove extra warranty and gap so credit union could refinance. It has been 45 days and the warranty is still on my car, even though I call weekly. I traded an auto in that I ended up making a payment on and had a payment due on new one. All I got from Victory was this takes time, don't worry you will get your money back. My cute little car had the check engine light on after the first week, I had it in the shop to fix and was told my warranty did not cover this. Listen to their adds and you will hear all vichles are certified preowned and have received complete service, well mine needed sparkplugs and the oil changed and an airbag light fixed. I guess their complete service did not include that. I get so frustrated at this dealership and I cringe just thinking about having to go there for anything. I just want them to cancell my extended warranty and I will take my car anywhere but there. Cons: terrible service, finance dept & sales, no post-purchase follow-up more

I was at CVM a few weeks ago and spent 1/2 hour waiting for someone to help me. I had several salesmen say 'I'll be right with you' but no one ever came. Big mistake! I became disgusted and decided to go to Autohaus. Bigger mistake! They acted like they were doing me a favor by selling me a car. The were rude and overpriced. My next stop was Victory Auto Group. I admit I might have had an attitude brought on by my past bad experiences but my salesman, Al Demsky not only spent 3 hours with me going over the different cars but even after Autohaus told me they couldn't get me credit, Victory not only got me credit, but at a better rate then first anticipated. I will send everyone I know to Victory Auto Group... knowledgable salespeople, great cars (had trouble deciding between them) and a great finance manager. They have my business, hands down! Pros: knowledgable staff, great cars and financing as easy as one to three - even for someone with less than perfect credit more

Been through the dirt trying to buy a car and get an honest deal. went to victory and was shocked to see how easy it was and hassle free. unlike other dirt bag dealers they were honest and now consider my friends these other rviewers are liars. Pros: both thumbs up recommend it to all my friends more

I wanted to buy a car, and when I was there I felt like I was bothering them, they had no one that wanted to help, and after about five calls back to the saleman that did help a little , I am still waiting for a call back from my saleman (Phillip). We were five hundred dollors from a deal and I and I am the only one who cared so I move on to a dealer in Reading. Now that is a dealership that cares. And by the way Phillip the new care from Reading is GREAT Pros: Nothing Cons: Most of the people there more

never ever go to this car lot you will be very very dissappointed!!!!!!!!!!!!!!!!!!!!! Customer service is not a priority!!!!!!!!!!!!!!!!!!!!!!!! more

I went to Victory to purchase an Audi and I couldn't make them sell me a car. I couldn't find a salesperson that wanted to wait on me and once I did they couldn't answer any of my questions. He gave me the keys and told me I could sit in the car but not to take it off of the lot. (?) He also offered to take my name and telephone number to get back to me with the answers to my questions. He didn't tell me about financing or leasing options or about any unique features Audi offers. I saw other people roaming the parking lot with no sales people around. I did see sales people in the glass enclosed office eating burgers without any regard to potential customers watching them. I'm not so sure this is a car dealership. It seems more like a cover for something else. Save yourself some disappointment and aggravation. Go to Autohaus. Pros: Some nice cars Cons: Nobody to sell them more