Veterinary Emergency & Specialty Hospital

This will be the second time I have had to use them. I can not believe these people all they care about us the all mighty dollar. While I understand it is expensive to have emergency work done to your animal I also know that their prices are out of control and that they are more the. Willing to put an animal down that can be helped rather than lower their prices so people can save their animals. They should be ashamed of themselves. When did they stop caring about the animals and only care about lining their pockets. They are basically screwing people who have no other choice and no where else to go to save their beloved pets. These people are sick. more

February 13, 2012 Dr. Mueller: I have had a week to look over the records and speak to some Veterinarians about the entire process from the pre operative tests and results and all of the history up to her having to be put to sleep. I will address each one in the succession in which they occurred. The first visit to VESH was for a consultation with Dr. Lackner on December 2, 2011. At that visit I had many questions and one of them was how soon after surgery would Daisy be able to see. I was told that Daisy would be able to see immediately after the procedure. As you know, and from all of the reports up to her death, she was never able to open her eyes well and in my opinion never really regained any quality of life increased vision. I see where the reports state that Daisy is visual, I could not disagree more. I even went as far as videotaping Daisy to illustrate her trying to get out of the bedroom and how disorientated she was in her movements banging into things and the like. On December 9, 2011 blood and urine were collected and cataract surgery could be performed once the test results were in and within “normal”range. We know now that the pre operative blood work for the kidneys had a BUN reading of 52 more than double the high side of the scale and a Creatine level of 1.8 which was .4 outside of the high side range for normal according to standards within the Veterinary industry. So given these facts, why was the surgery scheduled and performed? I have to assume that either no one was aware of the readings and went forward with the surgery, or the desire to conduct business and collect money was placed in front of the animals well being. In either case in my opinion it was negligence to take such a risk. After the surgery and after getting Daisy home, it was obvious that she had no vision. I returned her immediately and was told her eyes were swelled from the procedure and I should see improvements over the weekend. She was prescribed Rimadyl 75 MG once a day for the next 10 days. No warni more