If there was a ZERO star option I would give it. \r
If you have a pet that you love, go somewhere else.\r
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The staff is incompetent and careless with sanitation and the Veterinarians are beyond slow. The triage is non-existent, putting all their patients at risk.\r
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I recently took my dog there, she was ""triaged"" (which meant taking her temperature only!!) and found to have a 104.6 fever (normal is 102.5 max) and was left lying in an exam room for TWO HOURS. I had to ask for cooling cloths for her, and had to take her respiration was laboured and twice normal.\r
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Dr Raymos appeared for a frustrating two minutes where she wanted to give my emergency case a well-pet exam, including weighing her. \r
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I grabbed my dog and ran to Encina in Walnut Creek where a FABULOUS Dr met me at the door, carried my dog in and immediately treated her for an entirely obstructed lung with IV antibiotics.\r
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Take your pet to Encina, or anywhere else.
Cons: Unqualified Vets, rude staff, inability to Triage emergencies, SLOW beyond belief
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