Venture Financial Svc Inc

I don't actually owe anyone any money. The hospital made an error and tried to charge me $700 more than they should have. I contested the amount and the hospital corrected the error and sent me 2 updated bills. I paid the bills immediately, though they arrived 2 months apart. I have been receiving letters from Venture for the past 6 months trying to get me to pay these already paid amounts. I contacted them 6 months ago and after multiple phone calls and a call to the hospital, they confirmed that I owed nothing. This week I received another letter and upon calling them, the very rude representative says I owe money again (the same money as before). I informed them that I have no new medical bills and my HSA shows all payments made to the hospital cleared ages ago. She asked me to prove it. I contacted the hospital and the hospital confirmed I owe no money and that Venture is trying to collect on an amount that was paid seven months ago.\r \r They were extremely rude. I understand that collection agencies may need to deal with people that make excuses. However, I made no excuses and was as professional as I would be in any endeavor. This did not matter to any of the three representatives I talked to this week as all were rude from the second they answered the phone. I tried to explain to one of them that the bill had been paid and gave the dates of payment and reference numbers from my HSA, and she either didn't understand or didn't care to try to understand. At the risk of sounding like an arrogant snot, I'm not in the financial position to not be able to pay my current debts and I have more than adequate funds in my HSA, 401k, checking, and savings accounts to meet my financial obligations, and would gladly take the tax penalty to withdraw funds early to avoid accumulating debt. As such, I would never have expected to deal with people in a debt collection agency, nor did I know they could be so disrespectful. Consider me educated.\r \r As an added bonus, the President and Secretary of Venture Financial Services are actually employees of the hospital, St. Luke's. The President, Carol Meyer, is the VP of Financial Services and the Secretary, Charles Cobb, is the Chief Financial Officer for the hospital. The plot thickens...\r \r I expect to receive another bill in the next month or two as I assume all employees who work on the ""front line"" at Venture are incompetent. If this occurs I fully intend to take action to escalate the situation. In 2013 the CFPB (Consumer Financial Protection Bureau) expanded their regulatory umbrella to include debt collection practices. I will report Venture to the CFPB and hope that all people with similar experiences would do the same. \r \r more

I have never seen such a bunch of asss holes. They call and call and call and call. I never answer. They have been calling for months. My number is unlisted and I don't owe anyone anything. I suppose some low feeder used my number, but I can not believe these Jacks call forever. I'm gonna go over to that place and stomp a hole in their asss just for the fun of it. Cons: Harassing Calls more

Karen Thompson a CA agent there would threaten me with lawsuits even when I was making efforts to pay , she would bring me to tears. Our agreement that she would set aside a judgment they placed against me if a made payments was a complete lie! I am seeking attorney representation against this firm. isn't interesting that all the comments on this cite about this firm are about the same things? We are not lying! we are abused consumers!!! Cons: many more

I wish I could remember the name of the guy who calls us from Venture Financial. He always gives his name as ""Mr."" so and so. I guess he thinks this makes him sound important or superior. I call him by his first name. My wife took the most recent call. She tried to ask questions, get a number so I could call back, etc and he just kept talking over her. I don't know if this is how he was trained or if he developed his own style but it doesn't work on me. The previous reviews are prompting me to contact the hospital he is collecting for to let them know that their tactics will not collect what they say we owe any quicker. I say, if they are that rude, hang up. You don't have to put up with that. If you have caller id or an answering machine, screen your calls and don't take them. I thought they weren't allowed to call people at work. No way would I give them my cell and let them run up my minutes. more

Having to deal with Venture Financial was just like rubbing salt in a wound. I got sick and had some hospital bills get out of control. I received frequent calls to my place of employment after many many requests to not call me at my job. I even gave them my cell phone number in order to avoid the embarrasment of having to deal with these vultures at work for all of my coworkers to hear. They were very rude and pushy eventhough I was making every attempt to pay off my debt. It seemed the more I made payments the pushier they got and threated me with lawsuits. Sooo unprofessional. Thanks to my family's help and big hearts I am going to get these hospital bills under control and I will hope venture financial can possibly hire some human beings with heart and change their poor idea of effective business tactics. more

They are always rude with me, even when I am trying my best. Cons: rude more

Venture Finance claims to be representing Cedar Crest apartments, who claim there I owe them $1164. When I left Cedar Crest I was paid in full. 7 months later, Venture Finance called my office, and said they have sent repeated notices to my home (I may have received one or two statements, which were very unprofessional, so I ignored them since I had paid Cedar Crest in full). When Venture Finance's Jeff Fisher called my office for the FIRST time, he said I had 2 days to get them the documentation or they will take further action, and threaten to garnish my wages. He was very threatening, and didn't listen or care about what I was trying to explain to him. After this first call, I left a message for him (he was on the phone when I called back) to please call my mobile number rather than my work desk phone. He then proceeded to dial my desk phone two times in a row before calling my cell phone as requested. If you want bullying tactics and lack of professional conduct to represent your collections, then I would highly recommend Venture Financial. Cons: Very rude and unprofessional more