Van Cott Jewelers

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601-635 Harry L Dr Ste 20
Johnson City, NY 13790

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(607) 729-9108
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Jewelry

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Retail Shopping

Reviews
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( 3 )

Best

I'm a first time customer and had a great time looking at all the settings at Van Votts Jewelers. My Fiance wanted to upgrade my engagement ring into a new halo setting. After...

Worst

Customer service is okay, prices are high, and staff has turnover. Bought a beautiful ring from them but the customer service wasn't that great, plus I think some of the prices a...

How do these people stay in business??? 3/24/2012

I have been both of Vancott's locations; in Vestal and at the Mall a few times. I was UNIMPRESSED with both stores. Besides the PRICE SWITCHING that was mentioned by another reviewer, the high pressured sales, UPSELLING and OVERPRICED items both stores offer turned me right off. I have been to both locations multiple times, and I am stunned they remain in business!!! I absolutely recommend you shop COMFORT & SONS on Vestal Parkway before buying anything at Vancott's!! more
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Price Switching at it's best! 3/9/2012

I've been looking at a particular engagement ring with a matching band @ VanCotts. I asked them to give me a price on a particular diamond to be set into the ring. It took them over a MONTH to finally get back to me with a price. Our salesperson, we'll call her 'Shabbey', knew what budget I was working with for both the ring/diamond/band...proceded to show me a diamond, that alone was $800 higher than what I wanted to spend for everything. And I had a fairly high budget. Shabbey and Birdie (the owner) were unable to procure no other diamonds. So, I purchased the ring/diamond elsewhere. more
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Not very professional 6/22/2010

Customer service is okay, prices are high, and staff has turnover. Bought a beautiful ring from them but the customer service wasn't that great, plus I think some of the prices are inflated. Wouldn't be a loyal customer...starting to turn into a chain I think. Pros: nice jewelry Cons: staff not very knowledgable more
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Wonderful Service 11/9/2009

I'm a first time customer and had a great time looking at all the settings at Van Votts Jewelers. My Fiance wanted to upgrade my engagement ring into a new halo setting. After looking at several stores Van Cott had the best settings. The woman at the counter cleaned my ring for free when i was purchasing my setting. I've never seen my center diamond shine so much! I'm getting the ring tomorrow and i know I'm going to love it. more
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Wonderful place to shop 5/21/2008

My fiance bought my engagement ring from Van Cott Jewelers in the Town Square Mall and had a wonderful experience with the customer service that he received! Upon receiving my amazing ring, Van Cott was quick to congratulate us on our engagement when we came in to have our ring sized. Two other people from my fiances place of employment have gone there to purchase their engagement rings as well! I would suggest to anyone that they go to Van Cott Jewelers?you will not be disappointed! Pros: wonderful customer service more
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Voted #1 Jeweler in area for 23 years in a row 10/30/2007

This third generation family business has taken care of thousands of customers over their 90 year history. They pride themselves on quality jewelery with superior customer service...and have been voted the #1 jeweler in the Southern Tier by the Press Sun Bulletin newspaper 23 years in a row. They have two locations- in the Oakdale Mall and the Town Square Mall. Pros: Great selection, great staff more
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Worst Jewelery Store Around! 7/17/2007

This has to be the worst jewelery store around. The service is the absolute worst! Once they have your money you can forget getting any kind of decent service out of you. Don't buy a product with a lifetime warranty...They change their policies with the wind. First one thing isn't covered, then another! Make sure you get everything in writing! Better yet, just don't buy anything from them! Cons: Poor customer service. Does not stand by warranty! more
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Additional information
  • Hours: Mon. - Sat. 10am - 9pm;Sun. 11am - 7pm
  • Payments: Discover, Master Card, Visa
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